I can not connect my computer laptop 'could not load user profile '.

Can someone help me pls? My laptop cannot open a session. It gives me this message - "unable to load the user profile.

I have windows vista and my laptop is Toshiba Satellite.

It does give me any option on the screen. Can anyone help pls?

Hello

You can try to start in safe mode.
This will automatically use the admin account.
If it would work then you could create a new user account and could use this new login account.

See also this MS knowledge base article:

+ Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. User profile cannot be loaded.
http://support.Microsoft.com/kb/947215/en-us

If this doesn't help then you will need to restore the system using the recovery disk ;(

Good luck

Tags: Toshiba

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