I can not contact customer support to cancel my subscription to creative cloud

Similar Questions

• Can't unsubscribe because I can not contact customer support

  Hello

  I want to cancel my current subscription for CC and take a return for 1 APP.  However, while connected and from the management of my subscription, cancel... He told me to contact customer support, I click on and asks me to log in again. What keeps returning with the message that my password is incorrect... Hello... just used. Upper and lower care and numbers... all correct. I tried for a dozen times now and can't get in to start a conversation, so I can cancel. I'm pretty frustrated here.

  What should I do now? Help, please

  Annelies

  Annelies salvation,

  Please check private Message.

  Concerning

  Megha Rawat

• How can I contact Adobe support? Cancel my subscription.

  Hello

  I have a problem with the default country associated with my Adobe ID I have a subscription in progress, but I'm not able to add a credit card, because my Adobe ID is associated with a country where I've lived (Spain) years ago. The default country is the Spain, so I can't add a Swedish credit card.

  According to Adobe, I need to create a new account and cancel my subscription with the current account. However, the chat does not work, and after much research, I can't find a way to contact Adobe support... So, how to cancel my subscription?

  Here is the link to the instructions from Adobe for such cases:

  http://helpx.Adobe.com/x-productkb/policy-pricing/change-country-associated-with-Adobe-ID. html

  I must say this is by far the worst "customer support" I've met. Never.

  Yours respectfully,

  Tuomas

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• How do I cancel my subscription to creative cloud? Help, please!

  I can't find any link to cancel my subscription to creative cloud in my account.

  

  Help, please!

  Hi Lei,

  You may have an alternative email address used to purchase the subscription.

  Click on the wheel of settings which is located on the upper right of your creative cloud app > Preferences > what is the e-mail address that you see here.

  Please send that address send me in a personal message, so I check and help you appropriately.

  Kind regards

  Bani

• How can I cancel my subscription to creative cloud? Impossible to contact support on the site!

  I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!

  When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!

  PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.

  Thank you

  Arto Mikkola

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• If I cancel my subscription to creative cloud means that I can't use my adobe products?

  If I cancel my subscription to creative cloud means that I can't use my adobe products?

  That's what rent means... Stop paying for your apartment and you can live is no longer there

  You can always buy CS6 or suites for a fresh (larger) moment of Creative Suite 6 programs

• Hello, I would like to know how to cancel my subscription to creative cloud.

  I would like to know how to cancel my subscription to Creative cloud, please.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• How to cancel my subscription to Creative Cloud (1 year)?

  How to cancel my subscription to Creative Cloud (1 year)?

  Hello

  Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

  If you cannot use the chat nicely option, try the steps mentioned below.

  • Try a different browser.
  • Clear cookies and cache

  If you are still not able to discuss, good response with the below mentioned information.

  • OS version:
  • Browser version:

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Atul_Saini

• pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529

  Dear Sir / Madam,.

  Pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529

  Hello

  To cancel, please visit-

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  
  

  Hope this helps!
  

• I want to cancel my subscription to creative cloud, help?

  I want to cancel my subscription to creative cloud, help?

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• How to cancel my subscription by creative cloud?

  Is it possible that I can cancel my subscription for creative cloud?

  Hello

  Please see the FAQ for more information - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  Thank you

  CharAt()

• I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year? [was: Lightroom]

  I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year?

  Yes and no.

  If you cancel, Lightroom is still open, but he will return to be a viewer of images. You will always have access to the library module and a few other tools, but the module development and other features will be disabled.

  For more details, see:

  What happens to Lightroom, after the end of my subscription?

• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

  EXECUTIVE SUMMARY

  Installer says it is counterfeit software, but is not - how can I get customer support for this problem?

  DETAILS

  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

• Trying to cancel my subscription to creative cloud

  I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud.  I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.

  I'm sorry, but as it is an open forum, you need to have an employee with access to your account help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• How to permanently cancel annual subscription of creative cloud.

  DEAr at all, I would like to ask you the procedure to permanently close my annual subscription of creative cloud.

  Thank you in advance to each ode.

  Maurizio

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena