Trying to cancel my subscription to creative cloud
I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud. I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.
I'm sorry, but as it is an open forum, you need to have an employee with access to your account help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Tags: Adobe
Similar Questions
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I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!
When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!
PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.
Thank you
Arto Mikkola
Hello
Now, you can cancel your subscription in your Adobe account page.
Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership
Hope that helps!
Kind regards
Sheena
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Hello, I would like to know how to cancel my subscription to creative cloud.
I would like to know how to cancel my subscription to Creative cloud, please.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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I am trying to cancel my Australian student creative Cloud online account I have drop my course. I have cancelled the Plan on my plan of settings, but it seems it didn't work, help please
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year?
Yes and no.
If you cancel, Lightroom is still open, but he will return to be a viewer of images. You will always have access to the library module and a few other tools, but the module development and other features will be disabled.
For more details, see:
What happens to Lightroom, after the end of my subscription?
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How do I cancel my subscription to creative cloud? Help, please!
I can't find any link to cancel my subscription to creative cloud in my account.
Help, please!
Hi Lei,
You may have an alternative email address used to purchase the subscription.
Click on the wheel of settings which is located on the upper right of your creative cloud app > Preferences > what is the e-mail address that you see here.
Please send that address send me in a personal message, so I check and help you appropriately.
Kind regards
Bani
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Dear Sir / Madam,.
Pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529
Hello
To cancel, please visit-
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
Hope this helps!
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I want to cancel my subscription to creative cloud, help?
I want to cancel my subscription to creative cloud, help?
How to cancel a subscription cloud creative
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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How to cancel my subscription to Creative Cloud (1 year)?
How to cancel my subscription to Creative Cloud (1 year)?
Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Atul_Saini
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If I cancel my subscription to creative cloud means that I can't use my adobe products?
If I cancel my subscription to creative cloud means that I can't use my adobe products?
That's what rent means... Stop paying for your apartment and you can live is no longer there
You can always buy CS6 or suites for a fresh (larger) moment of Creative Suite 6 programs
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How to cancel my subscription by creative cloud?
Is it possible that I can cancel my subscription for creative cloud?
Hello
Please see the FAQ for more information - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
Thank you
CharAt()
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I have to cancel my subscription to creative cloud
Help, please!
I am trying to cancel my subscription but I keep going in circles, there is no confirmation that he keeps just pointing me to how without an end point.It's incredibly frustrating
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Try link above and let us know if you are still having problems.
Concerning
Megha Rawat
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Cancel my subscription to Creative cloud
Hi Olivier,.
I tried to cancel my subscription Creative cloud for some time without success. Please help me cancel my plan that he has lost too much of my time?
Thank you
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
-
How to permanently cancel annual subscription of creative cloud.
DEAr at all, I would like to ask you the procedure to permanently close my annual subscription of creative cloud.
Thank you in advance to each ode.
Maurizio
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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I can not contact customer support to cancel my subscription to creative cloud
The process to cancel my account for creative cloud puts me in a loop. I connect, click Cancel, I contact the technical support. Then I have to connect again, and my account and the password is not recognized on the support page. I relog on my account page and the trial everything starts again.
I just want to cancel my subscription, and so far it's impossible to do.
Please help me.
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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