How do I cancel my subscription to creative cloud? Help, please!
I can't find any link to cancel my subscription to creative cloud in my account.
Help, please!
Hi Lei,
You may have an alternative email address used to purchase the subscription.
Click on the wheel of settings which is located on the upper right of your creative cloud app > Preferences > what is the e-mail address that you see here.
Please send that address send me in a personal message, so I check and help you appropriately.
Kind regards
Bani
Tags: Adobe
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I want to cancel my subscription to creative cloud, help?
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I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!
When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!
PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.
Thank you
Arto Mikkola
Hello
Now, you can cancel your subscription in your Adobe account page.
Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership
Hope that helps!
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Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Please see the FAQ for more information - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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Yes and no.
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For more details, see:
What happens to Lightroom, after the end of my subscription?
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Dear Sir / Madam,.
Pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529
Hello
To cancel, please visit-
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
Hope this helps!
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If I cancel my subscription to creative cloud means that I can't use my adobe products?
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That's what rent means... Stop paying for your apartment and you can live is no longer there
You can always buy CS6 or suites for a fresh (larger) moment of Creative Suite 6 programs
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Trying to cancel my subscription to creative cloud
I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud. I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.
I'm sorry, but as it is an open forum, you need to have an employee with access to your account help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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I can not contact customer support to cancel my subscription to creative cloud
The process to cancel my account for creative cloud puts me in a loop. I connect, click Cancel, I contact the technical support. Then I have to connect again, and my account and the password is not recognized on the support page. I relog on my account page and the trial everything starts again.
I just want to cancel my subscription, and so far it's impossible to do.
Please help me.
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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CANCEL a subscription FREE creative cloud
I'm so annoyed too. Trying to cancel my subscription and taken so many different pages of the site. Contact the customer support you name. I just want to cancel my subscription!
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
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How can I get in touch with service reresentative to cancel my subscription to creative cloud?
ADOBE - SHAME ON YOU!
I followed the discussions in this forum, I'm not alone almost lose my mind after being wrapped around in Adobes Electronic customer service nighmare of learning.
It is absurd how Adobe seeks to improve their income by making it virtually impossible for customers terminate a subscription in a simple and professional way. As mentioned by other subscribers - it is OBVIOUOS for us all, and it should come as no surprise to Adobe that most of their Clients are mainly in the corner opposite of IDIOTS. In any case, it's totally disrespectful to treat in this way cllients.
Despite you connecting to my Adobe personal account I find no cancellation form, no e-mail or phone number Customer Service and I am directed to this FORUM! to put an end to my personal subscription!
Can someone please help me stop my subscription! Now!
Hello
Sorry for the inconvenience,
I see you had a subscription under the same email id that you use with the forums, but the subscription has already expired.
In the case where you have another subscription on an e-mail or you are still charged for it, please get in touch with our customer service team.
You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Hope this helps!
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