I can not download an upgrade. now I can't work with any program.
I have a MacBook Pro.
I was working well until June of last year or something when I wanted to download the upgrade of the CC UN, I failed, but I continued to work with Lr and Ps programs.
Now I can't be them. I'tried everything Adobe said. I don't know what to do. (may be paying not more).
I'm an amateur (73), I use Lr two or three times a month.
uninstall all cc including the desktop application, uninstall the Adobe Creative Cloud desktop application
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs of cc.
Tags: Adobe
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