I can't activate my ready Cache! Frustrated

I'm really frustrated with Support technique Sandisk!

My readycahe came without activation key.  I called tech support and they gave me an activation key.  I put the activation key in the box and it says "invalid activation code, please try again." I called tech support and they said that they it would increase top-level.  5 DAYS LATER, I get an email of support, saying: it's a software problem.  I think that there is a problem of having to reactivate the software every time that you start the computer (which requires returning the key).  I told them that I did not even initially activate the software.  He just kept referring to a software problem but said it was running.

When I check the cache monitor it shows just a blue line of plate at the bottom.  I am positive its not caching anything.  I am not even able to check the box 'enable caching '.

Help!

This problem has been resolved by the technical support level 3 in two minutes.  No key that sent me a technical support level 1 has been a valid key.  I thought that my readycache is supplied without key.  Technical support level 3 told me which document the key hiding on. I expect the key is the sticker on the front of the instructions or easily visible as most of other software products.  I put this key and it worked.  Not sure why the two level 1 technical support generated keys did not work.

Happy now!

Tags: SanDisk SSD

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