I can't add music MP3 of photo story 3.

I downloaded music from Amazon MP3 to add a Photo story 3 video home. but it is not recognized by Photo Story 3. Any body know why?.

Hello Ken,

Thanks for posting your question on the forum of the Microsoft community.

I would suggest trying the following methods and check if it helps.

Method 1:
This problem may occur when a computer does not have the codecs Windows Media video Image correct installed. To install the necessary codecs, do one of the following:

a. connect to the Internet before opening a photo story in series of Windows Media Player 11 or earlier, so that the reader can download codecs.

(b) on the computer where you try to view the history, download and install Windows Media Player 12, which included the necessary codecs.

If this does not help, then use method 2.

Method 2:
Set Windows Media Player as the default player for audio files.
Refer to this article:
http://Windows.Microsoft.com/en-us/Windows7/change-the-default-music-or-video-player

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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