I can't create a folder in my documents or on a memory stick.

Since owning this computer for about 3 years ago, I was able to create new folders in my documents or on a memory stick. Two days ago, I tried, you click on 'New' and the option for a folder was not there. In its place was 'shortcut '. I don't know what has changed or how to get back the folder option.  Thanks for any help.

Hi Bob,

Glad to know that the problem is solved. Please let us know that if you need help with questions related to Windows, we're here to help.

Tags: Windows

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