I can't delete my c drive Epson fax software, I get a message that says efxijrmv.exe fax software Epson using high energy use 99% CPU

I am trying to remove all the printing to epson artiasn from my computer software, I use Windows XP. I can delete all except Epson Fax software. My norton 360 opens with a note saying: high energy use Epson Fax software 99% of CPU usage. I called Epson, they cannot help me remove the program. I spent 6 hours trying to remove the program, I did a full scan for all and all the viruses I tried to delete 100 times (the envy) and I still can't get out this Norton tell me that it's on an efxijrmv.exe file but I can not locate this file you can help me. I couldn't afford your 800 number to pay for the service, I just lost my job after 40 years in the business. Is there something I can do?

Thank you

Phil

Hi Phil,

Follow the steps in the article.

How to solve problems when you install or uninstall programs on a Windows computer

How to manually remove programs from the add tool / remove programs

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://support.Microsoft.com/kb/322756

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