can a windows 7 update to reset or create another OS, I can not access internet and ive tried everything.

Ive talked to my ISP and the computer manufacturing and they are useless, I tried to order a recovery disc and they just sent me that badly. That's why I want to know if upgrade windows 7 can help with the issue

Hello

errors can be EPF forward in an upgrade

It is not recommended as a way to solve the problems

as they sent you the wrong recovery disc, share with them

also ask them if you have a recovery partition on your hard drive to get back to the way you bought

you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

Ask them of the exact key sequence

or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

they contain all versions of vista

This is the product key that determines which version of vista is installed

http://www.theeldergeek.com/Vista/vista_clean_installation.html

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