Windows 7 on my laptop, when I plug my apple Ipod classic to a USB port, I get a message that says: I need an Apple mobile device USB driver

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• I can't load my iTunes to my iphone 5 s.  When I plug it to my computer for access to, I get a message that says: I need a newer version of Itunes.  I go on the website, I download but nothing changes

  I can't load my iTunes to my iphone 5 s.  When I plug it to my computer for access to, I get a message that says: I need a newer version of Itunes.  I go on the website, I download but nothing changes

  What is the number of current version of iTunes you have on the computer? What computer OS do you use? If Windows, what version, so OS X, what version number?

• My iphone is no longer on my mac when I connect ny pluging it appears on my imac, and open itunes. I get a message that says I need to upgrade to the latest version of itunes. I have the latest version on my computer. Help

  When I open itunes, I can no longer be sunch my iPhone. I get a message that says that I need to update to the latest version of itunes. But I have the latest version of itunes on my imac.

  My mac running OS x 10.6.8

  My version of itunes is 11.4

  My iphone is running OS 9.3.2

  
  

  If I uninstall itunes and reinstall I lose all my data, applications, contacts, photos and songs?

  You need Cougar 10.8.5 or later version to run the latest version of iTunes which is 12.4.0.119

  That the iPhone will need iTunes 12.3.3 or higher

  You can download Mountain Lion here

  http://store.Apple.com/us/product/D6377Z/A/OS-x-mountain-lion

  Or you can update to El Capitan if your Mac is capable

  Support Apple OS X El Capitan - technical data -

  You did not provide the specs on Mac-

  See also this thread

  Re: How to restore iPad again when the message says need new itunes version

• When I attach my USB to one of my USB ports, I get a message that says "unknown device". However if I plug my mouse and my keyboard in the same USB port it works fine... What do I do? Need HELP I have the info out of my flash drive...

  I need to download a driver?

  It would be difficult to say that you haven't told us the manufacturer and model of the flash player.
  Neither you told us what version, edition and level of service pack of Windows® you are running.
  All of the above information is important to answer your question!

  Please note, however, that in Windows® XP Service Pack 3 , drivers are not necessary for newer flash players.  If you have not upgraded to the SP2 minimum, you can have trouble reading flash drives.  Download and installation of the SP3 may solve your problem.

  In addition, your hardware supports USB 2.0?  If this isn't the case, you may need to install a separate USB controller to use flash drives.  See the documentation for your system.

  If you have SP3 and your hardware supports USB 2.0, answer these questions and we will take it from there...

  No member of this forum is omniscient.  You just have to tell us about your hardware.  
  In addition, Please read KB555375 - how to ask a question

• When I start my computer I get a message that says that the file < root windows > \system32\hal.dll. is damaged or missing.

  file HAL.dll

  When I start my computer I get a message that says that the file \system32\hal.dll. is damaged or missing. Please reinstall a copy of the file. I have the original Windows XP CD and I tried to re - install, but it will not go beyond the implementation of window. I can't sign in to windows. How can I reintall this file?

  It's extremely likely that you will need to replace the hal.dll and since there are seven files on the XP installation CD that will extend into hal.dll, which would you choose?  It depends on your hardware, but it is extremely likely that the problem (did I already say that?).  I've never had to replace a file hal.dll for this problem.

  The real problem is most likely that XP just can not find the file because of a file system corruption or a file c:\boot.ini afflicted.

  For this error, I would always be first boot from the XP Recovery Console and sometimes run a chkdsk-r that will fix things right to the top.

  If the chkdsk /r is clean and you have the same problem, and then re-create your c:\boot.ini file but rename the old one first so you don't build on top of those afflicted - this tidbit is absent from MS KB article that assumes too.

  You can do all this in the XP Recovery Console, but do go through these methods in this article and see how you go.

  For example, method 1 will not work if your system does not start.  You may have more luck with other "methods".

  If that doesn't work, then I suggest to provide a little more information about your system:

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Your system have IDE or SATA disks?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a real installation CD bootable XP which is the same Service Pack as your installed Service Pack? (this is not the same as any recovery CD provided with your system)?

  If the system works, what do you think might have changed since the last time it did not work properly?

• I get a message that says that I must allow the computer when you try to download music purchased at the newly bought laptop.

  Original title: iTunes Question

  I recently bought a new Windows 7 laptop and downloaded iTunes. I have hundreds of songs already purchased and need to download on this computer... when I access my account and then click on download, I get a message that says that I must allow the computer. Any suggestions on what to do?

  Thank you!

  You can check with Apple because they created iTunes.  Check the Apple Web site, I found the following FAQ on what you need to do to allow a new device:

  1. Open iTunes
  2. From the Store menu, choose authorize this computer.
  3. When prompted, enter your Apple ID and password, and then click allow.

  Note: if you already allowed iTunes to another PC and that you no longer use this computer, you should have allowed him out before getting rid of it.  If you don't do this, you might consider off allowing all devices first, then allowing the new PC.

• I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  Hi facions.

  What browser do you use?

  If you use Internet Explorer, you can optimize Internet Explorer and check if the problem persists. For more information, follow this link: How to optimize Internet Explorer

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When you try to download Silverlight, I get a message that says that Windows Installer are not available.

  Windows Installer is not correctly installed

  When you try to download Silverlight, I get a message that says that Windows Installer are not available.  Windows install is not properly installed.

  How can I fix it?

  I am running XP Home Edition.

  Thank you

  Hello

  1. you try to directly run the silverlight program without saving it on the computer?

  Run the following article fixit tool and check.

  Diagnose and solve the program installation and uninstallation problems automatically

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

• keyboard Microsoft creator - get a message that says: some features are not available when running on versions of windows prior to windows vista

  I installed the microsoft keyboard layout creator, but when I start the program I get a message that says: some features are not available when running on versions of windows prior to windows vista, I checked if my computer is compatible with the system requirements before downloading the program, can someone please help, thanks

  What functions are supposedly missing that you need?

  This?
  http://msdn.Microsoft.com/en-us/goglobal/bb964665

  Maybe you should have got version 1.3 instead?  (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=21476)

• When the BIOS on an IBM netvista starts you get a message that says "no operating system found"

  When the BIOS on an IBM netvista starts you get a message that says "no operating system found" press f1 to repeat boot sequence. but I need to change the boot sequence... Please help!

  Hello

  1. What is the operating system installed on your computer?

  2. don't you make changes to the computer before the show?

  Method 1:

  To change the boot order you must restart the computer and before you get the IBM logo on the screen start to type the F10 key to get the boot sequence menu.

  If you are not able to change the boot order by pressing the F10 key, please see the user manual to change the boot order.

  Method 2:

  Please see the links below.

  "Operating system not found" or "Missing operating system" error message when you start your Windows XP-based computer

  http://support.Microsoft.com/kb/321626

  No operating system is found when a Windows Vista-based computer is started, even if the computer worked correctly for a while

  http://support.Microsoft.com/kb/932932

• Error Server - when my computer starts up, I get a message that says "SERVER ERROR ' / ' application" "

  When my computer starts up, I get a message that says "SERVER ERROR ' / ' in the application" I can't recover my desktop computer. " Can someone explain what application ' / ' is?

  Hello

  
  1. what operating system is installed on the computer?
  2. were there any changes (hardware or software) to the computer before the show?
   
  Start the computer in safe mode and check if the problem persists.
   

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  http://support.Microsoft.com/kb/315222

  
  Reply with answers to help you in a better way.
  
  Hope this information helps.

• during the installation of windows xp pro, I get a message that says can'nt read the disc

  When the windows xp pro installation I get a message that says can'nt read the disk and ask a complete worm that I have a full verion

  Hello

  Using disk management to reassign the partition and try to install the operating system.

  Rgds,
  J Chambers

• I get a message that says, "files required for Windows to run correctly have been replaced by unrecognized versions...» »

  Original title: Windows unrecognized files

  I get a message that says, "files required for Windows to run correctly have been replaced by unrecognized versions." To maintain stability, Windows must restore the original versions of these files. Insert your Windows XP Professional CD2 now. "I don't have this CD.  What can I do to fix the problem?

  Hi Kathy111,

  ·         Exactly when you receive this error message?

  I suggest you to perform the auditor of system files on the computer.

  You may consult:

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  Note: if it asks you the service pack CD, follow these steps from the link: you are prompted to insert a Windows XP SP2 CD when you try to run the tool on a Windows XP SP2 computer system File Checker:

  http://support.Microsoft.com/kb/900910 (valid for Service pack 3)

  Hope this information helps.

• After changing hard drives, I get an error message that says: I need a full version disc windows genuine

  Original title: replacement hard drive configuration issue

  My hard drive crashed and I can't access anything anyone on this subject. I have a second hard drive that was used for additional storage only. I'm doing this second walk my master drive. After changing the cables, jumpers, the bios settings to show as the master I am using the Windows XP disk, I try to put in place. I get an error message that says: I need a full version disc windows genuine, not a disc to upgrade to. When I bought the computer it came with Windows ME preinstalled and there was no disk that came with the machine. When I went to XP apparently, I bought a version upgrade, not the full version. Is it possible to get a cd of microsoft, or download a file, which can help get this another hard drive mounting correctly?

  Thank you

  Jeff

  Hello

  Since you have changed your HDD, I would contact the Microsoft product activation center to get on your version of the operating system. Visit the link that provides the phone number of the same below:

  http://support.Microsoft.com/kb/950929

  See also: http://support.microsoft.com/kb/811224

• Please wait while Windows configures FAX"... this process stops and I get another message that says:"the component you are trying to use is on a CD-ROM or another removable disk that is not available. "

  Original title: widows installation problem

  I have Windows XP Professional running on a desktop older.  I cleaned the disk and I would use it only as a 'internet '.  It works well and response times are pretty fast, but when I connect I get a box that says "Please wait while Windows configures FAX"... this process stops and I get another message that says "the component you are trying to use is on a CD-ROM or another removable disk that is not available", "put the 'FAX' disk and click OK. , "" Use Source: '1' "»

  The first question is I do not use a fax application and never did, I have tried every disk I can think of to complete the process, but I get the same message with each one 'the path '1' is not found. "Make sure you have access to this place and try gain or find the installation 'FAX, MSI' package in a folder from which you can install the FAX product." .. then "error 1706 - FAX." Valid any source not found for the FAX product.  Windows Installer cannot continue. »

  This will take place two or three times at the beginning upward.  How can I prevent Windows Setup tries to install something that I do not use or do not seem to have?  I deleted any fax program, that I could find on the computer, and nothing seems to work.

  Hello

  1. have you done any change in software on the computer lately?
  2. are you able to install other applications and programs successfully?

  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state. There is an application which is set to start when you start the computer and which launches the installer of Windows.
  a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  b. you need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

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