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• I have benn trying to access my plan information. I get to the page but I can't see the information in the plan is not just dropdown.

  I need to change my credit card information, but when I get to the page the news just does not drop down. I don't know if there is another way to update of who or what shoul I do?

  Hi Paolaa91344862,

  You are signed with the Adobe ID associated with your plan? If so, you can try to access to the Plans page & products using another web browser or, Alternatively, allowing pop-ups for Adobe.com on your current browser.

  It looks like you go to the Plans page & correct products and are simply unable to proceed from there. However, just in case, here is the instructions step by step to change a credit card through Plans & products: manage applications and services, change your credit card, upgrade your plan, etc..

  In case the previous steps do not resolve your problem, I'm moving your question on the Adobe Creative cloud forum, where they are better equipped to answer questions about membership and payments.

  Best,

  Del

• How can I get IWorks or Pages and Numbers for my MACBOOK PRO running Mavricks?

  How can I get IWorks or Pages and Numbers for my MACBOOK PRO running Mavricks?

  They are available in the Mac App Store.

• How can I get (record) web pages to work when im offline

  How can I get (record) web pages to work when im offline. I can't find any setting for this.can help you

  Try the Read It Later addon.
  https://addons.Mozilla.org/en-us/Firefox/addon/7661/

• Can't get through the screen "install updates" off the computer

  When I turned off my computer, Windows 7 has started to install updates. Once he arrived in 6 of the 8 updates installed, start the computer, installation. The computer remained on the same screen for 8 hours. I tried to turn off the computer, but when I turned it back on it went straight to page "6 on 8 installed updates. CTRL + Alt + Delete does nothing no more. How can I get rid of this problem, so I can actually get on the desktop?

  Hello

  References to Vista also apply to Windows 7.

  You can use the solutions in this KB - 3 methods and I listed a little help for them below

  The update is not installed successfully, you receive a message, and the computer restarts when you try to
  install an update in Windows Vista and Windows 7
  http://support.Microsoft.com/kb/949358

  Method 1: Start Windows Vista with the Windows installation media and use the repair feature

  How to do a startup repair in Vista
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  You can also do a safe mode startup repair to access the Recovery Options If you have them available
  or use the DVD as described above.

  This tells you how to access the System Recovery Options
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  Method 2: Start the system in safe mode and then use the system restore feature

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can also do a restore of the system of starting with a Vista disk.

  Method 3: Rename the Pending.xml file, and then change the registry (this method is part of the advanced troubleshooting)

  See article below for that.

  You can use this method on the updates that have this problem.
  http://support.Microsoft.com/kb/949358

  Hide the update (click right - HIDE in the updates of Windows) and go to the Microsoft Download Center to download
  and install it.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  ------------------------------------------------------

  Once you are in Windows I was running once again reset here as a precaution.

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Hope this helps sort it out for you.
  Rob - bicycle - Mark Twain said it is good.

• but wireless connection can't get all web pages for display on any browser

  connected to a wireless connection but can't get all web pages for display on any browsersit is connected with good strengh but does not connect

  Hello

  What happens when you connect to the router via a wired connection?

  Method 1: Reset the Internet (TCP/IP) Protocol:

  One of the components of the Internet connection on your computer is a package of instructions called TCP/IP. TCP/IP can sometimes become damaged or altered. If you are unable to connect to the Internet, TCP/IP can be causing it.

  TCP/IP is a main component of Windows, you cannot delete it. However, you can reset TCP/IP to its original state by using the NetShell (netsh) utility. Reference:

  Reference:

  How to reset the Internet (TCP/IP) Protocol:

  http://support.Microsoft.com/kb/299357

  Method 2: Reset the default Hosts file

  The "hosts" file is an important Windows system file which maps hostnames to IP addresses. Its a simple text file that is stored in the folder "%windir%\System32\drivers\etc\" in Windows NT, 2000, XP, Server 2003, Vista, Server 2008 and Windows 7 32-bit editions. In the 64-bit editions, it can be also stored in the folder "%windir%\SysWOW64\drivers\etc\".

  Structure of the hosts file is very simple. It contains lines of text containing the IP address, followed by the host name.

  Sometimes this hosts file is hijacked by viruses, adware, spyware or Trojan software and is changed to redirect your browser to various websites containing malicious code. It could also block security Web sites and the Windows Update Web site in your system so that you can not install virus definitions and security updates in your operating system.

  Reference:

  How can I reset the default Hosts file?

  http://support.Microsoft.com/kb/972034

• How can I get to the screen to insert the DNS settings? Printer continues to fall from the network

  Windows 7

  Photosmart 6520

  How can I get to the screen to insert the DNS settings? Wireless network printer continues to fall.

  The screen to manually set the DNS and IP parameters is in the SAP, or shipped to the printer Web server.  To access this page, it will take the IP address of the printer.  This information is found by pressing the icon on the front of the Photosmart 6520 wireless.

  Once again, we have the IP address, and then they could type this information in the address bar of their favorite browser.

  On another thread, you have mentioned the difficulties getting to the Web integrated printer server.  It is possible that the printer has a valid IP address, but still has no "communication" with the router.  Have you tried to enter the menu of the 6520 wireless and default network selection.  After having done that, then we can re - run the Wireless Setup Wizard in the wireless menu to reconnect the printer to the network.

  With this new valid IP address, you can access SAP of the printer?  In addition, make sure that the printer and the PC are connected to the same network access point.  Let me know how it goes.

• I can't get my web pages and applications to open full screen

  No matter what I try, I can't do my windows to open in full screen, currently that's about 3 x 4 inches and whenever I have to optimize and then close when it opens again its young? I have a right-click the Explorer icon open the Properties tab and do it on the line run together optimise but still no luck?

  * original title - I can't get my web pages and applications to open full screen, I tried everything *.

  Here, everything you haven't done?

  Three options.

  1: take the corners of the window and drag it to the format full screen. Do not use to expand. Close all other windows first via the taskbar and the latter. Windows will remember the size of the last closed window the next time that you open the program.

  2: any shortcut you use to launch the window, right-click, and select Properties. Under the 'Run' drop-down list, choose "expanded".

  3: IE New Window Maximizer
  http://www.MajorGeeks.com/IE_New_Window_Maximizer_d1746.html

  Given that this only happens with IE, if the above does not help, please repost it here.

  Internet Explorer forums
  http://answers.Microsoft.com/en-us/IE

• When I open the games online I can't get into the game, and they will write check your firewall

  can you please answer

  When I open the games online I can't get into the game, and they will write chek your firewall

  Original title: network programs network networking Internet Web site Site Web Web Site URL

  can you please answer

  When I open the games online I can't get into the game, and they will write chek your firewall

  Hello

  I'm sorry for the inconvenience, but I should be able to help.
  Internet connection issues are widely available and vary from one case to another. Your question, however it seems that the most likely cause is that your computer's firewall prevents your applications to connect to the internet. You can check this easily by:

  1. go to the Start Page of Windows 'default Page of Windows 8.

  2 mouse hover in the top right of the screen then click on the search"" button.

  3. type in 'Control Panel' after a brief search you will see a button at the top of the page left labled 'Control Panel' click on this button and you go in desktop mode and allow you to navigate in the control panel.

  4 from there, click on the tab labeled "system and security."

  5. then, click on the second option in the list titled "Windows Firewall"

  6. the first thing you want to do is to check if you are on a "private" or "Public network" (a private network is usually the safest and although on this type of network, you are less likely to be vulnerable to attacks, Public network are accessible by anyone and give a greater risk).

  7 the right it will say Private Networks Connected / not connected and below that it will say comments or connected/not connected networks public. Most computer security settings differ based on your type of connection, if you are on a network audience of settings on your computer will be more strict and could prevent your programs connected to the internet. (Say if you are connected to a private network, you can probably exclude this.)

  8. If you are connected to a private network and your programs don't always work correctly in the top left of the window under "Control Panel Home" you want to click on the option "allow an app or feature through Windows Firewall."

  9 a list first your "Internet Capable of programs" quickly browse and find that you are having problems with and take note of the checkboxes next to them. If no box is checked, you will want to allow them to connect. Do this by clicking on the "Edit settings" button located in upper right

  10 you want then allow your program through the firewall, this by simply checking the box next to it. (Note that if the Public network that can leave your computer vulnerable or higher risk)

  11 after doing this click ok, now go back and try to run your program and see if the problem is resolved.

  12. If you cannot find your program, click the "Allow" another app... button and navigate to your programs (usually in the folder C: / drive in the folder programs.) and choose your program and adjust the settings to allow through the firewall.

  13 if this does not solve your problem, and the problem persists, try to go into Internet Explorer, by clicking on the gear in the top right and open Internet Options. Go to the Security tab and check how strict your settings are. You should be able to click on "Reset to Default" to solve this problem, if that's the problem. (Located at the right bottom)

  I hope that this helps if not let me know and I'll give you some suggestions.

  Thanks for your time, I hope this has helped.

  -Ian

• Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! So I'm not

  Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! I'm not able to buy a product! Could you help me, please?

  Quit Adobe Creative Cloud app.

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.

• How can I get off the annoying ads for Apple music for good?

  How can I get off the annoying ads for Apple music for good?

  Settings-> music-> see music from Apple (off)

  Does that help?

• Recently introduced an iPhone out of someone and the access code is still and I do not know Apple ID them and I can not get on the phone and do not have access to a computer so what do I do?

  Recently introduced an iPhone out of someone and the access code is still and I do not know Apple ID them and I can not get on the phone and do not have access to a computer so what do I do?

  You must contact the seller and ask him to remove this iPhone in the devices list. Otherwise, your iPhone will be a useless brick.

  Find my iPhone Activation Lock: a mechanism of extraction of the previous owner - Apple Support

• Absent voice memo to the homescreen on IPhone SE there is no 'utility' or 'extras' anywhere; folder Siri is voice memo, but can not get to the home screen? How to apply for voice memo on the homescreen?

  Absent voice memo to the homescreen on IPhone SE there is no 'utility' or 'extras' anywhere; folder Siri is voice memo, but can not get to the home screen? How to apply for voice memo on the homescreen?

  Try going into settings > general > reset > reset home screen presentation.

• I use 5s iPhone and upgrade to iOS 9.3.1 but he can't get all the features...

  I use 5s iPhone and upgrade to iOS 9.3.1 but he can't get all the features...

  What features Miss do you?

• Hi, I am told by a website mFirefox is out of date so I can't get all the features. I continue to download an update, but it continues still to be. Could you please help me. Thank you.

  Hi, I am told by a website mFirefox is out of date so I can't get all the features. I continue to download an update, but it continues still to be. Could you please help me. Thank you.

  Download the latest version of Firefox to:

  • http://www.Mozilla.com/en-us/Firefox/new/
  • http://www.Mozilla.com/en-us/Firefox/Central/
  • http://www.Mozilla.com/en-us/Firefox/all.html

  Uninstalling Firefox

  • https://support.Mozilla.com/en-us/KB/uninstalling%20firefox
  • DO NOT SELECT DELETE YOUR DATA AND USER SETTINGS

  Install Firefox on Windows

  • https://support.Mozilla.com/en-us/KB/installing%20firefox%20on%20Windows

  Check and tell if its working.