I can't have the firewall from microsoft to activate on (even manually) why...
In the last two months, I had to uninstall and reinstall MSE and I do today right now... but the firewall does not turn... wha'ts yes even manually to the top. ? more my computer goes to different URLs when I'm on google and even on yahoo after I did a search and clicked on the link I want to she opened a diferent link...
Y at - it a solution thanks for your help...
Hello
Malware to disable your firewall and your safety programs.
It would seem that you are infected with malware, you are re-directed.
Scan of Malware in Safe Mode with network.
http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista
Windows Vista, etc.
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
Once in Safe Mode with network, download and run RKill.
RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.
http://www.bleepingcomputer.com/download/rkill/
Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:
http://www.Malwarebytes.org/products/malwarebytes_free
See you soon.
Tags: Windows
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jneen420
Yes, I'm familiar with your recent discussions on this particular computer as well as the fact that he gave to your son as a used computer. Be so familiar with the history of this computer, I feel confident in saying he was already infected when he gave your son.
I fear that the only way to get this computer secure and fully patched to Windows Update will be formatting the hard drive - and then do a clean install of Windows.
Since you don't have the disks that originally came with the computer (and assuming that the original owner would have given them to you when gave you the computer if there were), we must assume (or at least to cross our fingers and hope) that there is a hidden restore partition that could be used to return the computer to the condition it was before first it left the factory. I can assure you that can support Dell & will help you, if not directly through the Dell Community forum:http://en.community.dell.com/support-forums/desktop/f/3514.aspx
Follow the instructions below:
Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) won't fix this!
HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307
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http://www.Microsoft.com/security/pypc.aspxOther useful references include:
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http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121cHOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2bTip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029
NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exeMcAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exeIf you need extra help (in addition to that provided in the Dell forum), please start a new thread in this forum MS:http://social.answers.microsoft.com/Forums/en-US/xprepair/threads
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility. Expect to pay about $150 USD (or more) for this service.
[Yes, times are tight for all of us right now. [You might find a computer local club or a technical school that could do this work for you free of charge.]
Wish I had better news for you, Jeannine. Good luck!
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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