I can't hear sound in my headphones on my laptop but I can hear the sound through the speakers

I have a laptop Toshiba A210, he has a lot of Windows Vista. When I watch a video and listen to the speakers I can hear it. But when I put my earphones in I cannot hear any sound. I went to control panel > sound > playback > in this screen the peripheral headphones appears as a disconnected device.

I can not configure or test it and when I right click on it I can not set as default device.
Help, please.

Hello

1 have had any changes made on the computer before the show?

2. what happens when you try to set as default device?

3. do you get an error message? If Yes, what is the full and exact error message?

Method 1:

I suggest you to make sure that the helmet is well plugged into the headphone jack.

I also suggest you to test the issue with a different headset.

Method 2:

See the article and try to run the Troubleshooter:

No sound in Windows

http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

Tags: Windows

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