I can't install After Effects due to the error: "getting started with Setup failed." This could be due to a missing file "."

I'm trying to install this program on my new laptop with Windows 64-bit 10. I also tried to install it on the other computer with Windows 7 64 bit and the same error occurred. Computers are very good and I'm sure that they meet the hardware configuration of the AE.  I'll be very grateful for any assistance. (Sorry for my gramma )

I'll also tell you that I did not use the creative cloud download AE, because during the installation of creative cloud occurred error: "cannot install creative application Cloud services (error code: 1)"»

Hi Pawe % C5% 82g 81597370,

Please see the link below:

Installer [CS5.5] initialization failed. Please download Adobe Support Advisor to detect the problem.

Installation and launch log errors | Adobe Creative Suite 6, Adobe Creative Suite 5.5, Adobe Creative Suite 5

Resolution of the error messages in the bootstrapper to CS5 and Adobe Creative Suite 5.5

Troubleshoot installation of Adobe Creative Suite with log files

Let us know if that helps.

Tags: Adobe

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