I can't install iTunes. Windows XP SP3.

Cannot install iTunes, Windows XP SP3.  I click iTunesSetup.exe and get the following message "the feature you are trying to use is on a resource not available network.  Click OK to try again or enter a different path to the folder containing the installation package 'iTunes.msi in the box below.  iTunesSetup.exe is in my downloads folder, but it will not be installed.  Any ideas to fix this?

Cannot install iTunes, Windows XP SP3.  I click iTunesSetup.exe and get the following message "the feature you are trying to use is on a resource not available network.  Click OK to try again or enter a different path to the folder containing the installation package 'iTunes.msi in the box below.  iTunesSetup.exe is in my downloads folder, but it will not be installed.  Any ideas to fix this?

This message occurs when the registry key pointing to iTunes uninstaller is corrupted (or uninstall of iTunes has been moved or deleted).  The simplest thing to do is just clean things, and then try again.

Used to have a tool just to do this, called the Windows Installer Microsoft Cleanup utility.  Apparently, however, when this tool has been used (I think with MS Office), removes sometimes more he was supposed to, and that's why Microsoft has removed the tool of its download servers.

The Windows Installer Cleanup utility is always available from http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html , or you can use the free Revo Uninstaller.  Before using or the other of these tools, create a restore point from the system, backup the registry with C:\WINDOWS\ERUNT, or (if you can afford) creates a full disk image or a clone - just in case.

Here are the usual directions to perform a "clean installation" of iTunes, based on Support of Apple HT1926 article.

Go to control panel > Add/Remove programs
Remove these applications:
1 Apple Software Update
2. Apple Mobile Device Support
3 Hello
4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
5 iTunes
6 QuickTime

Open my computer > C: > Program Files
Delete this files (if present)
1 iPod
2 iTunes
3 QuickTime

Empty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OK

Once this file is empty, restart the computer

[See note above about the cleanup utility]
Download & install the Windows Installer Cleanup utility:
http://support.Microsoft.com/kb/290301/
Launch the utility: start > programs > Windows Installer Clean Up
Select one of the applications mentioned above and click on remove

Restart the computer
Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

Tags: Windows

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