I can't log out of my Imessage

Hi there, there are a few pieces to this issue

A few years back, I have connected my iphone to my ACCT to apple 5. I recently got a 6 new s the Iphone and everything, even the parameters transferred from my old iphone 5. Due to the new phone and the previous settings, I can click is no longer on icloud, imessage, facetime etc because they are "grayed out" and therefore can not connect my phone number to my imessage mac account.

I hope this makes sense so far.

So what I'm trying to understand here is that either:

-How can I "non-gris" these settings (how can I switch on and off since its "locked" imessage)

-How can I connect my phone number to my mac if I can't log on to my account on my iphone 6s imessage

First try to reset the new iPhone. If that doesn't resolve it, go to settings > iCloud and sign your account, reset again, and then sign in iCloud.

If she is still upward, restore iPhone and charge it the most recent backup (sign in iCloud if prompted).  This erases the data, but get it back you by loading the backup.

If she is always upward, restore again but do not load a backup because it may be damaged.  This is a last resort because you have to start over with all your account settings, the settings preferences and you will lose data such as text and call history, data app, etc.

Tags: iPhone

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