I can't open my downloaded Acrobat Pro XI to the point to enter my serial number.

I got a free 30 day trial, and now whenever I try to open a PDF file or launch Acrobat Pro XI of my programs and downloads, I get a window "Your Free Trial has ended" and that no request.  It should not be more complicated to get the real thing for the trial, which took 2 minutes.

Hi AST.

In the window "Trial is over", there would be another option to "allow the software."

You must click this option and enter the purchased serial number to activate the software.

Kind regards

Ravi.

Tags: Acrobat

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