Problem stopping and restarting the computer


I searched for so long for a solution, until I decided to post a question here.

Whenever I have shut down my computer (via Start menu / alt + f4) the computer off first and perform a restart immediately afterwarrds.

Well, this is what happens ALL the time. My computer stops and restarts, until I am led the newspaper to the page. On the page (after ctrl + alt + del) to connect, I keep having the same problem after pressing the off button.

It's extremely frustrating because I have two options:

Leave my computer running in locked mode (allowing my computer to heat and drain its battery)


Force a stop down by holding the power button down (damage my computer system - directed to a page (for running normal windows not start))

Here is my contact information for the computer and all the...

Lenovo G400

(Standard plug)
500 GB WD hard drive


If you need more details let me know, so I can help you.

Hope to hear something soon!


In order to diagnose your problem, we need run Windows performance toolkit, the instructions that are in this wiki

If you have any questions do not hesitate to ask

Please use the restart configuration.  This will reboot your computer 3 times then save your work

Tags: Windows

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