I can't open my firefox. whenever I open it, the window is not open, open at any time error saying that "firefox does ' t work join" Please help me beacause I don't other browser... Please... Please

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• I get an error message that "a copy of Firefox is already open. Only one copy of Firefox can be open at a time"and I have no open copy.

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  You have user agent that is corrupted by the Fast Browser Search and which identifies you like Firefox/3.5.6 FBSMTWB

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  Premium family Edition and it is not OEM.

  If this is the license of Windows 7 Home Premium box you bought, then its a license only.

  If this is the license of Windows 7 Home Premium orange box you bought, then its three licenses.

• I can't download and install updates to Windows or games on the internet. I get an error saying that I am not on the internet.

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  Trinity

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  1. what operating system do you use?

  2 did you change on your computer?

  3. what version of Internet Explore do you use?

  Method 1:

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  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

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  You will get the best advice for any problem of Update/Service Pack in the Windows Update Forum; the link below:

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  See you soon. Mick Murphy - Microsoft partner