I can't open Photoshop or CC. Error says I need to connect to the internet, and yet I am connected
I'm not able to open PS CC. I get a message that I need to connect to the internet, and yet I am connected.
Hello johns,
See the links below:
Solve common problems of activation and deactivation of creative cloud.
Internet connection with creative cloud problem
Tags: Photoshop
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I changed my HD 'C '. After the reinstallation of P element 2, I had a problem. I can't open Photoshop Element. Error message is "your scratch disk is full", but I have free 61Go on hard 'C' drive and more 1 TB free on the disk "D".
Try to reset the preferences of pse 2 and see if that clears things up to the top.
Reset preferences
Press and hold down the Shift + Ctrl + Alt keys right after the beginning of the launch of the EP 2
Keep possession of the keys down until you get a dialog box asking if you want to delete the settings Adobe Photoshop Elements
Press Yes
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I can't download and install windows update or games on the internet, I get an error saying that I am not on the internet, when I help
Trinity
Hello
1. what operating system do you use?
2 did you change on your computer?
3. what version of Internet Explore do you use?
Method 1:
If you are using windows 7, I suggest you check in SafeMode with network.
Advanced, including safe mode startup options
http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
Method 2:
I suggest you of due to windows update, please see the link.
Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates
Method 3:
I also suggest you perform the clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
See also:
Windows wireless and wired network connection problems
Why can't I connect to the Internet?
http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet
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I can't open Photoshop CS6. Message error "disk zero is not available.
After that I started to use a new WD My Passport Ultra, I can't open Photoshop CS6. I chose readers old and new passport like Scratch for Photoshop CS6 records. Maybe this caused the problem? The old passport drive has 5 GB only on the left. Now, when I try to run Photoshop, I get an error message that says: "the drive to work is not available."
I use iMac OS X Yosemite: 10.10.5.
I read that screw up a preference in Adobe Photoshop CS6 in host file > library > Preferences will not solve the problem, but I do not see a preference for Adobe Photoshop CS6 file.
How can I start again Photoshop CS6?
Hi alexm,.
Follow the step to reset the Photoshop preferences below.
To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"
Let us know if that helps.
Kind regards
Mohit
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Since the El Captain on MacPro 2.8 Ghz Tower loading, I can't open Photoshop and Lightroom 2015 CC all it gives an error of '1 '. Have reinstalled, vacuum used but still does not load only showing error '1' someone to solve?
See you soon,.
John Frost
Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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I have photoshop CS4 and I can not open RAW files. Error message: could not complete your request because of a program error.
Hijimm
Please make sure that you have the correct version of Camera raw installed and that you use a camera supported supported by Camera Raw devices check the raw version of camera you have help > on Photoshop(Photoshop>>About Photoshop on MAC)
Check by using Updates.Select > updates (from bar of menus in Photoshop)
Or manually install here Adobe - Photoshop: for Macintosh: Adobe Photoshop CS4 11.0.2 update - multiple languages
Adobe - Photoshop: For Windows: Adobe Photoshop CS4 11.0.2 update - multiple languages
You can check this thread for the other Possible solution
Also move this thread of Discussion General bridge in Photoshop General Discussion
Concerning
~ Assani
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I paid for the following year of usig creative cloud, but the product is still in the expired State
Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it
say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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Just paid for Photoshop, but it allow me to download. It starts the download and then a message pops up saying error code 50. How can I fix?
Please refer to:
Error code 2 or error code 50: desktop application Adobe Creative cloud could not be updated
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
Concerning
Stéphane
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I can't open photoshop more. I get one commits by telling Finnish "photoshopin kannyistys yksityishenkiloita, koska loytyi odottamaton tiedoston loppumerkki. I don't know how to translate this, but something of the sort, photoshop could not open because it was a sign of unexpected file. I tried to delete phtoshop and download again, but nothing seems to work.
If you have managed to delete the preferences file, uninstall, clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer and reinstall.
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I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
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Since the upgrade to Yosemite, I can't open Photoshop CS5.
Since the upgrade to Yosemite, I can't open Photoshop CS5. I get the message: "unexpected and unrecoverable problem has occurred. Photoshop will now stop. " What is the cause? @
Adding to the post of Station two, a re - install should be the fix.
Benjamin
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How can I open Photoshop elements 12?
How can I open Photoshop elements 12?
Double-click on it?
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I can't update photoshop until 2015, CC says that the download is corrupted, I already tried to uninstall, nothing helped.
Hi Peter,
Please see this thread:
Creative Cloud connection update error - U43M1D204
You can also try to download from the link below:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
Don't miss the "VERY IMPORTANT STATEMENT" in the link above.
Let us know if that helps.
Concerning
Megha Rawat
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I had to replace my hard drive and can not get my Photoshop CS2 9.0.2 to activate. I tried the phone and the Web site and have two serial numbers. I can't find a number that strives to speak to a live person at Adobe. I need to reduce the size of the pixel today on some photos and need the program. Is there another way to reduce pixel if I can't get my Photoshop runs today?
See the page linked below. Your installation/serail number will not work. You need to acquire a download for it with a specially assigned serial number...
CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
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Make sure that Firefox is installed correctly.
Open the Firefox disk image (DMG) file and drag the Firefox program in the folder of the application on your hard drive.
You should not double-click the Firefox application to run from the disk image and drag it out of the DMG file instead.
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