I can't run my Norton bootable recvery tool?

Norton support gave me a copy of their bootable recovery tool to check my virus from the system. They tried to run away, but could not enforce. Also, I tried several times without success. He told me to stop and go to the page of the bios to change to load THAT CD/DVD which I have several times without success. I have a windows system 7 on a gateway DX4850-27F. It has a 6 GB memery and 1.5 TB of hard drive, I-5. Any info will be greatly helpful and appreciated. Al ;)

Take a look at this site for some great instructions/information on the removal of virus/malware.

http://www.selectrealsecurity.com/malware-removal-Guide/

I hope this helps.

Tags: Windows

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