I can't save documents in order to share the points.

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  excuse my English but I'm with tradutor belong to those limited because only adobe thinks its customers from America, but not them to Latin America and must use a translator to explain my problem and understand its responses

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  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.

  Kind regards

  Romit Sinha