I can't use the Microsoft support page. Why?

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• Can I use the Microsoft disc to update my window XP system to Windows 7 to update my laptop from Vista to Windows 7, I have purchased

  I bought a download to upgrade my XP to Windows 7 32-bit desktop computer. I also bought the discs 32 and 64 bit.

  Can I use the same drive to upgrade my computer laptop version of Vista to Windows 7? They will work or do I need to download again?

  Thanks for any info

  Wednesday, September 19, 2012 16:26:08 + 0000, Brichs wrote:

  I bought a download to upgrade my XP to Windows 7 32-bit desktop computer. I also bought the discs 32 and 64 bit.

  First of all, note that you can use an upgrade, you cannot make a
  update from XP to Windows 7. You'll have to do a cleaning
  installation.

  Secondly, I do not understand why you bought both the download and the
  disks. It would appear that you need one. Can you elaborate?

  Can I use the same drive to upgrade my computer laptop version of Vista to Windows 7? They will work or do I need to download again?

  You need a copy of Windows 7 for each machine. You cannot use the
  copy the same for both machines. But if you bought two copies, you can use
  one of them for each machine.
  Ken Blake, Microsoft MVP

• HP Pavilion 500-220ea - can not find the product support page

  Hello

  I just bought a 500-220ea HP Pavilion running Windows 8.1 desktop PC. I can not locate Product Support pages include such things as drivers, troubleshooting, User Guides and contact HP. Can someone help me find the product home page in case I need to access these support pages that I listed above.

  Even when trying to access the web via HP online support page Support Assistant does not - the page that runs in my browser says "we have been unable to locate the support & troubleshooting for the product page"f6j53ea"

  Thanks in advance for any help.

  Robert

  Hi Robbie,

  I referred this issue to HP for review.

  Jaco

• Using the Microsoft Fix it Center could I delete just Dell Support Center from my computer

  Dell support center come on my Dell Inspiron 1501. The hardware warranty has expired and dell support load because it support, so using the Microsoft fix Center can remove just my computer dell support center now in the installation of United Nations programs. Just scan Dell support center for problums, but dose not offers not anywhere what fixs unless you have to pay a cost of $$$ for dell fix any problum.

  You should be able to remove the Dell Support Center of control panel software, add or remove programs.

  -steve

• I can't use the apps because of the low screen resolution page.

  Original title: Low screen resolution.

  I have improved my netbook Acer Aspire One Windows XP to windows 8 and can not use the apps because of the low screen resolution page.  Messages talking about manufacturing change of resolution with Windows 7, but that won't help me. Y at - it something that I can download to increase the resolution of the screen or I will have to consider having someone to install some kind of material?

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/   (also works on Windows 8)

• I lost the disc to restore my phone and it is no longer supported by the manufacturer. Can I use the installation disc for my desktop with my laptop serial number?

  I lost my laptop computer restore disc and it is no longer supported by the manufacturer. Can I use the installation disc for my desktop with my laptop serial number?

  My title says it all. I have an old HP laptop that they do not send to restore the disc more (I don't know yet I had one; his old laptop from my brother) and I have an installation disc for my new PC. I have a Windows XP Home edition SP2 installation disc. However, as the hard drive of my laptop broke down, I don't know what version of windows it was. I think it should have been an OEM version and the sticker says it was Windows XP Home Edition.

  Now, anyway I tried to install my installation on laptop computer disc, offering series of laptop computer but now it asks me to activate. Will it work if I activate it?

  Thank you

  Unless you are lucky enough to know someone who has a generic OEM drive, which you can borrow, I don't see a practical solution for you.  I advise you to spend the money to buy one, even if you could find one to buy from a reliable source (not eBay!).  Although a generic OEM disc should work with your product key, there is no guarantee that it will work with your product key.

  If your laptop can be retrieved through a restore partition, and you can't borrow a disc that will work with your product key, then you have pretty much exhausted all reasonable or practical options.

  I finally did! I borrowed a copy of a generic OEM drive, through activation and it is!

  Thank you much for the help...

  Now I've done could you help me more? Say now, I returned the drive OEM back (don't want to make an illegal copy) and want to be able to use my current system installed to generate a system disk that will allow me to avoid all the problems I've had up to now. What would you recommend? I've read a few articles on other forums (I did some research!) but is a little confusing. I hope you could help.

  Thank you

  @Carey Frisch - positive Get... you want to help here not only your view of what I would do with my money!

• How can I remove the microsoft account and use the address as one alias on another?

  So I have two microsoft accounts using gmail addresses, the first is the one who has all my data (throughout the onedrive, Skype, xbox, windows, etc.) and the second has nothing. I want to do is delete the second so that I can use the address as primary on the first alias (as is my most used gmail account). Is this possible?

  account 1: * e-mail address is removed from the privacy *.

  account 2: * e-mail address is removed from the privacy *.

  Hi Dan,.

  Thanks for posting in the Microsoft Community.

  From the description, it seems that you want to remove one of the two Microsoft accounts.

  Once you remove the secondary account from Microsoft, you can use the primary address, but you can go as an alias. 

  To remove a Microsoft account, you can see the Microsoft article and check if that helps:

  http://Windows.Microsoft.com/en-us/Windows-8/remove-account

  Note: Before deleting an account Microsoft make a backup of data.

  You can also consult the Microsoft account and check if it helps:

  http://Windows.Microsoft.com/en-us/Windows-Live/account-close-account

  To remove the Gmail account, you can green light, making the Gmail Web site.

  Just reply to the State of the question.

  Thank you.

• Can I use the Eloqua page markup in an external page?

  Can I use the Eloqua page markup in an external page?

  Hi Sanjiv yadav,

  Yes, we do. To do this, we need to Eloqua script to follow up on the page in question. After the script, you need to update a Sitemap. And here you can see if it is traceable or not?

  Thank you

  Eloqua Expert

• cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate also not going anywhere - it's a pc - thank you!

  cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate (since the opening page of CS2) also not going anywhere... it is a pc - thank you!

  message says 'unavailable activation server this time... error code 24:24.

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• I installed the photoshop of 2015 and the icons are huge. I can't use the preferences because the page is too large to navigate. How can I solve this problem?

  I installed the photoshop of 2015 and the icons are huge. I can't use the preferences because the page is too large to navigate. How can I solve this problem?

  Set the user interface of the scale to 100% in your preferences and restart Photoshop.

  

• Why I can't use the trial to convert PDF to Microsoft Word files

  Why I can't use the trial to convert PDF to Microsoft Word files

  Hi cathiechua,

  You should definitely be able to convert PDF files to Word using Acrobat format. What happens when you choose file > save as other > Microsoft Word > Word Document?

  Best,

  Sara

• I want to prevent access to the ' topic: support ' page. How to accomplish this task?

  I want to prevent access to the ' topic: support ' page. How to accomplish this task?

  You must create the userContent.css file and possibly the record chrome as well if they do not yet exist.
  Note that the names are case-sensitive.

  • Create the folder chrome (lowercase) in the .default < xxxxxxxx > profile folder if the folder does not exist
  • Use a text editor like Notepad to create a file userContent.css (new) in the folder chrome (file name is case sensitive)
  • Paste the code into the userContent.css file in the Editor window
  • Make sure that you select "All files" and not "text files" when you save the file via "save file as" in the text editor as userContent.css.
    Otherwise, Windows can add a hidden .txt file extension and you end up with one does not not userContent.css.txt file

• Why can't I click on some parts of my screen only if you are using firefox. I can not use the upper part of my scroll bar, but can use the background. I cannot click on the top of all sites, but he can click on any part of the site.

  If you use firefox, I can't use my up arrow of the page or click on the upper part of the scroll bar to make it move. Can I use the middle and the bottom of the bar. Also, I can't click on some items that are on a certain part of a web page (upper part). When I use firefox to open my email the same thing. I can't click on the upper part of the page e-mail delete tab, check e-mail tab, etc. However, I can click on it when I use internet explore so I don't know if it of a firefox issue or not. Thank you

  Recently, the extension of the Yahoo! toolbar and the extension of Babylon have been reported to cause a problem like that. Disable or uninstall the modules.

     * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
  

• How can I use the speed dial on my Motorola W490?

  How can I use the speed dial on my motorola W490? I have followed the instructions on the manual book, but did not work.

  The result, I received the screen is "unauthorized."

  Pls help. THX.

  Desiree-

  Can you tell us what steps you took to set your speed dial and use it?

  W490 User Guide

  On page 61, you can find information about adding dial numbers to speed up and 62 mentions how you dial. For example if you have saved your Uncle Paul as Dáil speed 3, you simply hold the button 3 to call this contact.

  Mark

  Support Forums Manager

• Impossible to use the Microsoft Optical Mouse right click features

  Original title: my microsoft optical mouse: right-click did alow all functions? He did that all the time I had to make the decision to link msn/century.

  I now have to Cntl C allows you to copy

  Hi SallyAndrew,

  Thanks for asking this question to Microsoft Community!

  I understand that you can not use the right-click on the optical mouse. I'm sorry for the inconvenience caused to you. Don't worry; We got some troubleshooting methods in order to get this fixed number.

  He would be grateful if you could answer these questions as well.

  1. What is the number of exact model of the mouse?

  2 is the issue limited to a particular application?

  3. did you of recent changes to the computer before the show?

  4. what version of Windows operating system is installed on the computer?

  I suggest to perform the steps in the following article and check if it helps.

  Method 1: Fix a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Method 2: Troubleshoot failures in the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  Kind regards!