I cannot cancel a print document, and everytime I turn on my computer, it print again

I have a problem with my Deskjet 3510. Yesterday, I could not print all documents and a message pops up saying the printer has been disconnected. I cancelled all my documents printing, except one, because he kept saying the document has already been canceled, but would not disappear off the screen. I restarted my computer and the document that I couldn't cancel began to print, so I thought that everything was back to normal. However, now every time I restart or turn on my computer, the same document keeps printing over and over again. I tried to cancel, a message keeps appearing saying that the document has already been cancelled, but it is not. The worst is that I try to print again documenets and I can't, because the first document "still waiting for work to finish. This could be something simple to fix, but I really need help. Thank you.

Thanks for your reply. I have a Mac OS. X Lion. I solved it. I ended up remove the printer in system preferences and it worked. Thanks anyway.

Tags: HP Printers

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