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• I can't see the pictures in my yahoo email, I did not have this problem with other browsers. I used the safe mode and still no success. Help, please.

  Question
  I can't see the pictures in my yahoo email, I did not have this problem with other browsers. I used the mode 5 firefox safe and always without success. Help, please

  To help other users find solutions, please come back to this Thread and connect you to the
  Forum with your user name and password:

  Click on 'resolved' beside the answer above that BETTER resolved your issue

  DO NOT CLICK on 'Solved It' next to this answer

• When I play videos in win 7 I really get pixelated video. What gives? I did not have this problem on vista

  Video playback is not very good on VLC.  Very rasterized and pixelated.  Are there updates available for win 7

  Hello Ebrink79,

  Thank you for your message.  It is a known problem for VLC under Windows 7 users because VLC uses default Direct3D.  You can use Windows Media Player 12, which uses the correct output for Windows 7.  Or you can follow the steps below, keep in mind that this will disable Aero, but should allow you to see your media in VLC.
  In VLC, click on 'Tools' > 'Preferences' (Advanced mode) > 'Video' > output modules, now set video output module for ' video output DirectX.
  Please let us know if it did or it does not solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• ICS Android on Galaxy note, tap the link in a Web site, but firefox has only highlighted the link but did not open this link

  When I was with android 2.3.5 I have no problem with the Web page that has links that I touch just the link on the screen and it goes.

  However, upgraded to ics, when I tried to touch the link on the same Web page, the link highlighted in yellow, but firefox do not go to this link page.

  I tried to touch the same link to many times and suddenly firefox grabs my statement and it is up to the page of the link.

  It is very annoying that I have to repeat touch not knowing when firefox detects my entry and removal.

  Hello, if I do not use firefox mobile me and cannot give you specific advice for this problem, you can try to use the beta version of firefox mobile - it contains various performance improvements and bug fixes: https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

• the top 20% of the active page cannot click on, if I bring him down he is able to click or select. tried to use IE and did not have this problem.

  I can't do anything with the superior to 20% of the active page, example if I scrolr it to the highest point on this page, I can't do anything with the mouse, I can type again, but the mouse is an arrow and will not suddenly change hands or even select the cursor there. tried in IE and the problem is not there.

  This problem may be caused by the Yahoo! toolbar that spans both down and covers the top of the browser window and therefore links and buttons in this part of the screen not clickable.

  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Sometimes the browser does not allow me to come back. For example, when it is on Wikipedia, if I click on a photo, I can't go back to the previous page. Previous versions of Firefox did not have this problem. How to bring back the old version?

  The new version is a downgrade.

  Click the Firefox button, and then select Add-ons to open the Add-ons Manager. If you have McAfee Site Advisor, it will appear in the Extensions section. If you do not have one, an another add-on can cause the problem. The following link shows how to establish if this is the case and identify what is causing the problem - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

• My disconnecting the mouse and you reconnect to randomly but before I did not have this problem at all

  my mouse disconnect and reconnect at random

  but before, he can work as usual
  I think that it is the effect of a virus but I have scan my system and I have deleted some of them
  While this read my mouse continue to do
  I can't install the windows new cause I already do cause the effect of some viruses won't when I erase them

  Hi MOUWFFAK,

  ·         What is the brand and model of the mouse?

  ·         You get the error message?

  ·         What security software you use to remove the virus?

  Follow these methods.

  Method 1: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 3: Follow the steps in the article.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398 (applies to Microsoft Mouse only)

  Method 4: Update the latest drivers and software for the mouse.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

• Jumping cursor on computer laptop Vista runnung. Did not have this problem on the previous operating system. You have solved the problem yet?

  Some time (over two years) ago I upgraded my laptop from Microsoft Windows XP edition Center for Windows Vista EDITION Home premium.

  Soon after, I started to have problems with a jumping CURSOR.  The cursor would jump to a different location while typing.

  It is a very dnagerous and troubling problem. I searched the Internet for soutions and applied some of the suggestions without result.

  This problem occurred after installing VISTA; This problem has been not - exist with Windows XP. Therefore, the suspicion is that it is

  a Vista software problem.

  Another problem, I discovered with the VISTA installation, when you type, text Gets highlighted his own (as happens when you want to 'select' text to)

  cut and paste.) This problem has been nonexistent with Windows Xp.

  DOOR computer portable 32-bit operaing, 2 gig ram running system.

  Thank you

  Hello, Jose and Elaine,

  See if this helps:

  HP Support document

  Troubleshooting of mouse - mouse cleaning details

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3432827&prodTypeId=12454&ObjectID=c00006616

  Good luck!

• save some documents that I go to the Gallery of windows and then used open: said he did not support this format. Why?

  I have Notepad and saved the words for example and then when I try to display, windows Gallery stands up and says not supported with this format.  Why?

  Hi jackiechavez

   

  1. you save the files as text (.txt) file type?
  2 have you tried registering the information in the Microsoft word document?
  3. the problem occurs with any other information saved in Notepad or another Notepad file?

  I suggest to save the Notepad document into a txt file and then try to open the file. To work around the problem, you can also try saving the information in Microsoft word document (.doc) format and then check if the document opens correctly.

   

  I hope this helps.

• My Hotmail sends automatically emails that I did not authorize

  Hello

  I don't know what's happening with my hotmail. Automathicly send an email to 10-15 people like Viagra addvetice or something like that.

  My friends always call to stop it. I can't. Maybe some virus? What should I do

  But I don't want to change my email address because of my work. I tried another computer but no resault

  Thank you

  * original title - karbantartas torles Leah *.

  Hello AttilaMe,

  Thank you for visiting the Microsoft answers community.

  The question you have posted is bound using Windows Live (hotmail) and would be better suited in the Center to help Windows Live Hotmail. Please visit this link to find a community that will provide the support you want.

• I have set up two new user accounts on my computer. One of the names is spelled correctly and I did not need this account. How can I remove it completely? __

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  http://www.Vistax64.com/tutorials/93026-user-account-delete.html

  See the tutorial above.

  http://www.tech-recipes.com/Rx/2054/vista_how_to_delete_user_account/

  Read the above info.

  See you soon.

  Mick Murphy - Microsoft partner

• How do I know what I paid? How can I determine what I downloaded FRO my subscription? I did not define this account for me. I'm totally lost.

  My adobe needs are minimal. I do light editing, convert Word documents, high light text, on this subject. Do I need the subscription service? I have Acrobat pro XI on my computer.

  If what you have now done what you want, why would even consider you changing?

• My photos in lightroom now show in blue patches when I try to work with them. Did not have this before the last week or so and which does not in other programs.

  Does anyone else have this problem? Dark photos I have auto tone or trying to lighten the dark areas...

  Worked with these same photos before and didn't get it until the final weeks.

  Hi JeanStarling,

  Go to the histogram module developing Panel > choose "hide the Shadow clipping.

  

  Concerning

  Claes

• I can't use Microsoft Hotmail with Firefox 3.6.24 and Windows 7. I click on an email, but nothing happens. I did not have this problem with Windows Vista. Any solution would be greatly appreciated.

  Windows 7 is on a new Dell Inspiron desktop computer. Windows Vista is on a Dell Studio laptop I've had for a while. Hotmail also works very well on the new computer when I use IE9.

  Upgrade your browser Firefox 8 and check

  • getfirefox.com

• I have to cancel my subscription. I get free for her. I tried following the steps, but my party member to cancel is not available. It says I have a free subscription, but I did not because I pay for it, each mount. I need to cancel this b

  I have to cancel my subscription. I get free for her. I tried following the steps but my membership to cancel option is not available. It says I have a free subscription, but I did not because I pay each month. I need to cancel this because I did not use this product in months and I continue to pay for it. It's frustrating! I need someone to cancel it for me.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html