I do not see the app in my creative cloud office, I see a wheel and it keeps turn and turn. My platform: osx yosemite
I do not see the app in my creative cloud office, I see a wheel and it keeps turn and turn. My platform: osx yosemite
If necessary and for any other question, click on through http://helpx.adobe.com/contact.html and 'open' Please use the cat, I had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Tags: Adobe
Similar Questions
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I bought the app composition unique creative cloud for acrobat. When I log into my account it does not show that I bought. How can I download this product without buying it again. I received my purchase.
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I can't download any version of the trial because they do not appear in the App window on creative cloud. Why?
Thanks, Jeff
I could solve the problem, it was some cs5 files I have it has not erased
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I can not download any app on my creative cloud include quick Office, Ps and Lr.I click on download it always comes from loading.
If you follow the 7 steps you can directly download a free trial here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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How to get the creative cloud to 'see' the apps installed by Creative Cloud Packager
Hello
We are migrating to the creative Cloud and found how to avoid downloading and installing each machine separately - Creative Cloud Packager.
We did a test install and while creative cloud Packer worked great, we noticed creative cloud app acknowledges that one of the applications installed by Creative Cloud Packer are actually installed - we find just as the applications listed with big buttons next to them. It probably means that we can run the updates for these applications either?
We can launch and use the applications so obviously that creative cloud is to see licenses, but how do get us Creative cloud to recognize that the apps are installed?
Any pointers in the right direction would be much appreciated.
See you soon
Ben
Thanks for this but we have solved everything!
We changed "... the default location ' in the directory/applications and now cloud creative can see and update applications.
See you soon
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Can not download the latest version of Creative Cloud Desktop
Hi-
I see by clicking on the link of the VERSION of the APP that a new desktop CC version was released (3.5.0.206), but when I click on the download link for desktop PC CC on the Adobe website, it still installs 3.4.3.189. How can I get the new version? I'm having a lot of trouble with CC crashing all the time.
Thank you!
Office CC lists the applications as "up to date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
- and added the step https://forums.adobe.com/thread/1529654
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Do not have the option to install creative cloud. Only trial version or choose new plan
Hello
I try to install Photoshop on a second computer. Problem is that I can't find the installer for creative cloud. When I login on adobe.com and go to products, all I get is the option to get a free trial or sign up for a new plan. It's as if he thinks that I am not already a map.
Explicitly by going into menu-> pc apps-> by clicking the icon creative cloud brings me to the promotion page General creative cloud. I don't see any possibility to simply install the creative application of cloud.
Am I missing something? Searched the forums and answers just told me to go to adobe.com/products and install.
I had the same issue, after my Mac got subscribed by lightning and I need a new fresh install. I was an existing subscriber of CC.
After searching the relevant download, I finally clicked on the cc - Adobe Photoshop trial download and then load the Application Manager creative of cloud that you asks to connect you and then start with the download of your applications.
I hope this help/made sense.
Gavin
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continue to download error when you try to load the apps page in creative cloud
I get a download error whenever I click on the application in creative cloud icon so I can access any of my apps there at - there anyone who can help? I tried refreshing and reloading the page, but nothing seems to work.
Hi Holli94,
Can you please check the permissions on the following folders and confirm if you have the permission to read & write full or not. If this isn't the case, please give all the permissions and this should solve the problem.
1) / Library/ApplicationSupport/Adobe
(2) ~/Library/ApplicationSupport/Adobe
(3) / utilities/Adobe Application Manager
(4) / utilities/Desktop Application creative Cloud.
See you soon,.
Michael Sharma
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I can't install Adobe Creative Cloud twice. Can someone help me?
Hello
Please see the help document that below that explains the error Code 201:
Download error, installation or update of Cloud Creative applications
You can also see the thread below where this issue has been addressed:
Error 201; CC constantly disconnected desktop application, will not download again
I hope that helps you!
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Why not delete the archived files of creative cloud
Hello everyone,
I had a problem with my creative cloud application. No matter how many times I delete these folders 'archived', that they synchronize every now and then back to my computer.
To avoid this, I completely erased my web creative cloud - and disk space. Somehow, these cases keep appearing on my computer using loads of disk space. They do not appear on my space Web archive.
Anyone who deals with this kind of problem again give me a tip what to do?
Best wishes
Michael
Can you please update to the latest version of the creative cloud, which is 2.1.1.110. DOWNLOAD Adobe Creative Cloud apps | CC free trial Adobe
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Can not enter the website of adobe creative cloud
That's what happened when I clicked on the "free trial" button... need me more than 8 hours a day...
Use the link below to download the file install Creative Cloud and even install:
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Help document regarding the installation of the CC apps:
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Hello , I have a problem, I can't buy Adobe Creative Cloud plan, says he is not available in my area / countries. I live in Brazil, I would like to help me up ... seaweed Waiting for answers
..
Places http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
-Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en
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Lightroom 5.0 does not have an update available from creative cloud Office
Update from cc Desktop applications is easy and convienent. This works for all applications that I use, with the exception of Lightroom. I only know that it a udate for LR available 5.0 because when I open LR I get a message then told me. Is there a reason I can't see or do it directly from the creative cloud desktop?
Thanks in advance for any ideas
Michele
Michele Yes the reason why you can not update Lightroom from the creative Cloud desktop application because it uses a different technology to update. You can find links to the pages of updated below:
Mac OS - http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Windows - http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
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We filled the redemption for Adobe Creative Cloud code. The answer is that "this code has already been used. How do proceed us?
Hello
If you buy the code, then creative cloud will assign to the e-mail address that you used to exchange the product.
You may not receive the serial number for Creative cloud (not not required)
You can download Creative Cloud application link below
https://creative.Adobe.com/products/download/creative-cloud
Once it is installed, log in with your e-mail address and click on the applications tab.
You can see the installation option for your products.
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