continue to download error when you try to load the apps page in creative cloud
I get a download error whenever I click on the application in creative cloud icon so I can access any of my apps there at - there anyone who can help? I tried refreshing and reloading the page, but nothing seems to work.
Hi Holli94,
Can you please check the permissions on the following folders and confirm if you have the permission to read & write full or not. If this isn't the case, please give all the permissions and this should solve the problem.
1) / Library/ApplicationSupport/Adobe
(2) ~/Library/ApplicationSupport/Adobe
(3) / utilities/Adobe Application Manager
(4) / utilities/Desktop Application creative Cloud.
See you soon,.
Michael Sharma
Tags: Adobe
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Note: I've already opened a ticket with the support of Itaú, but this error occurs only with me. A few months ago, this app worked great.
Newspaper report:
Process: aplicativoitau [1921]
Path: /Applications/Itau.app/Contents/MacOS/aplicativoitau
ID: com.itau.aplicativoitau
Version: 1.13.2.26 (2171.65)
Code type: X 86 (native)
Parent process:? [1]
Manager: aplicativoitau [1921]
User ID: 501
Date/time: 2016-03-03 23:51:59.099-0300
OS version: Mac OS X 10.11.3 (15 d 21)
Report Version: 11
Anonymous UUID: 7FAC3220-CD99-407D-F587-443B2918867B
Sleep/wake UUID: D6203505-A76F-4F43-A884-DB922EE874EA
Time since started awake: 14000 seconds
Wake time: 11000 seconds
Integrity of system protection: enabled
Crashed thread: unknown
Exception type: EXC_BREAKPOINT (SIGTRAP)
Exception codes: 0 x 0000000000000002, 0 x 0000000000000000
Note the exception: EXC_CORPSE_NOTIFY
Unavailable backtrace
Unknown thread crashed with X 86 Thread State (32-bit):
EAX: 0 x 00000001 ebx: 04463760 ecx 0 x: 0 x 00000000 edx: 0x00000000
EDI: 0x93aa5ebe esi: 0x050d7c00 ebp: 0xbffff0f8 esp: 0xbffff0f0
SS: 0 x 00000023 efl: 0 x 00000286 eip: 0x93aa6837 cs: 0x0000001b
DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
CR2: 0x0d0f3000
Logical CPU: 2
Error code: 0x00000000
Trap number: 3
Description of the binary images not available
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6953
thread_create: 0
thread_set_state: 0
Model: MacBookPro9 2, MBP91.00D3.B0C of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 18 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en1
Serial ATA Device: APPLE HTS547575A9E384, 750,16 GB HDD
Serial ATA Device: MATSHITADVD-R UJ - 8à8
USB device: USB 2.0 Bus
USB device: Hub
USB device: FaceTime HD camera (built-in)
USB device: USB 2.0 Bus
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB Device: IR receiver
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
USB device: USB 3.0 Bus
Bus crush: MacBook Pro, Apple Inc., 25.1
Additional logs:
Last login: Mar 17 Nov 18:05:52 on console
MacBook-Pro-of-Luiz-Miller: ~ luizfernandomiller$ /Applications/Itau.app/Contents/MacOS/aplicativoitau; "exit";
2015 11-18 16:10:40.437 aplicativoitau [1043:62962] an untrapped exception was raised
2015-11-18 16:10:40.437 aplicativoitau [1043:62962] NSConcreteMutableAttributedString addAttribute: value: range: nil value
2015-11-18 16:10:40.437 (aplicativoitau [1043:62962])
CoreFoundation 0 0x93f35c19 __raiseError + 201
1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276
2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141
3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141
4 aplicativoitau 0x0003292e aplicativoitau + 203054
5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071
6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160
7 aplicativoitau 0x0003729f aplicativoitau + 221855
8 aplicativoitau 0x00006f65 aplicativoitau + 24421
)
2015-11-18 16:10:40.437 aplicativoitau [1043:62962] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: ' NSConcreteMutableAttributedString addAttribute: value: range: nil value '
First throw of the call stack to the:
(
CoreFoundation 0 0x93f35c19 __raiseError + 201
1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276
2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141
3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141
4 aplicativoitau 0x0003292e aplicativoitau + 203054
5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071
6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160
7 aplicativoitau 0x0003729f aplicativoitau + 221855
8 aplicativoitau 0x00006f65 aplicativoitau + 24421
)
Trace/BPT trap: 5
Logout
Saving session...
.. .copying common history...
.. .saving story... truncate the history files...
... done.
Removing expired sessions... 6 completed.
[Processo concluido]
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