I don't know the serial number for LR4 - try to install the upgrade to LR6

I need help to install LR6. I bought the student version of the LR4 community college years but cannot find the serial number. How can up to complete installation of newly purchased LR6?

If you have purchased the version upgrade of the LR6 (not full version) you MUST have the serial number of the previous version to install the upgrade

Lost information - response #1 in https://forums.adobe.com/thread/2008767

If the link above does not help, nobody here can help you... and if ever, you saved your previous version so that it shows in the system from Adobe, Adobe even will not be able to help

The only thing you can do is return your LR6 upgrade for a refund and buy the full version

Tags: Adobe

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