I downloaded a free trial first, but he always asks for a serial number?
I made sure to click on "Start free trial", but for some reason it wants a serial number and refuses to work without one.
Nothing you can do:
Adobe trial software has expired at the beginning
Mylenium
Tags: Adobe
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The reader is free. There is no such thing as "Acrobat Reader XI". Looks like you have downloaded "Acrobat XI", which is not free...
To return XI Reader you can download it here (DC says the title, but you can choose to download older versions, in this case version 11): Adobe - Adobe Acrobat Reader DC Distribution
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Hi Plistheus. You can try the steps listed on this page: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
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OK guys, it's really terrible. Not only I wish never to store documents in any cloud where I do not hold encryption keys, but all that DC does not work properly. I had a completely released Acrobat desktop version which now no longer works. I'm stuck with this DC thing and now it says my trial is up and I have to pay for a subscription, or don't have acrobat more. It's not cool. I tried all the stuff you have online on how to activate the software through my CC account, but he asks just a serial number, even if I connect correctly.
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Hello
It comes from a site to a user of public forums. Please visit the following link to ensure that you have properly enabled Acrobat as part of the CC:
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If you have enabled the same way, please share the screenshot of the message that appears on your screen.
Hoping to hear from you.
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Hello
I also tried clicking on this software license when prompted, but it SEM that my subscription is not yet valid, my CC photoshop continues to be on trial
Please see:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
Kind regards
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You can try the option Chat here:
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our Organization has a team account and I currently have my apps on my desktop and now I have a laptop too and would like to downlaod the apps on it. Do I have to download the free trial first?
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No need to download the trial version. You can directly download the CC apps.
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I tried to download the free trial version, but is not completely download. I can't Photoshop to appear but Lightroom displays on my desk. Do I need to purchase the product to make it work or my computer is not compatiable for both?
Photoshop cc 2014 icon will not appear on the desktop after installation, but you can create a shortcut manually.
Open c: drive.
Navigate to C: > Program Files > Adobe > Adobe Photoshop CC 2014
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Error "serial number is not valid for this product". Creative Suite
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Hi Kenneth,
Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.
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I bought as a 5.5 download with Lightroom, my pc has a virus. I saved Lightroom ext disk. I am trying to reload on pc BUT it asks for a serial number... I find no reception. Help, please. I registered at the time of purchase, I downloaded.
Hi Bronxrick,
I have sent you your serial number on a private message.
Thank you
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I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I charged it. Then he asked my previous serial number of my purchase of lightroom 3. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How can I get the serial number of my version 3 so I can activate my program version 4
If you have Lightroom 3 is still installed, you can get it from there.
If you do not and you have your box/drive, it should be there.
IF you do not have one of the people, and you have registered your software, you can log in to your Adobe account and get it there.
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Creative cloud: when I login in trial dialog I'm asked for a serial number
I bought Creativ-Cloud for students and teachers. I dowlnloaded and installed.
When I login in trial dialog I'm asked for a seial number.
Help me.
You can find the details in the documentation received with your order or to http://forums.adobe.com/message/4634728#4634728.
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Hi there, I have bought and downloaded Adobe photoshop conductive 13 today. When you try to set up, I was invited to the serial number which, after entering, was considered invalid. The serial number is good. What is the next step, how to contact Adobe store?
Error "serial number is not valid for this product". Creative Suite
If that does not help, contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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