I recently tried to download the free trial version, but it will not download all the way.

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  Post edited by: charisolivia

  Try to download it, then run the Setup program.

  1. go to the Illustrator CS6 downloads page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=illustrator

  2. sign in with your Adobe ID

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  http://trials2.adobe.com/AdobeProducts/ILST/15/Win32/Illustrator_15_LS1.exe

  4. save the two files.

  5. run the .exe file

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  Run the Creative Suite cleanup tool and clean the temporary files created during installation in your temp directory. Additioanlly, check your task manager to end all instances of setup.exe and msiexec.exe that may still be running

• I was unable to download the free trial version Acrobat Pro DC.  Tried on two different computers - Mac.  Message says cannot download.  What do you do to get the program to download?

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  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I never remember to do all an account, I had to

  Hey its jake here

  I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I don't remember all account, I had to do when I connected to Adobe was the first and last name.

  you need an adobe (valid email) ID / pass to download the application of office cc, https://creative.adobe.com/products/creative-cloud

  don't forget either.

  When installing on a mac, you will be prompted for the password of your mac.

• I tried to download the free trial version for creative cloud, and at about 40 per cent installed it says error ex 20 "unable to extract the files?

  I tried to download the free trial version for creative cloud, and at about 40 per cent installed it says error ex 20 "unable to extract the files?

  This is the temp folder permissions problem usually.

  Here are a few solutions, Re: creative cloud hangs at 42%

  You can also consult Re: creative cloud hangs at 42% why? WINDOWS help links.