I downloaded T-bird, set up, but I can't launch the installation. Why not?

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• Hello, I downloaded indesign in creative cloud but I can't open the app?

  Hello, I downloaded indesign in creative cloud but I can't open the app?

  Hi HelloBlossoms,

  What operating system do you use? Please see the article of http://helpx.adobe.com/creative-cloud/help/install-apps.html , giving instructions how to open the after installation of the application.

  Kind regards

  Romit Sinha

• I bought a DVD with 6 Lightroom but I can´t fullfill the installation process on my PC (W10). Instead, I receive an invitation to join a group of CC. What bad, please help me.

  I bought a DVD with 6 Lightroom but I can´t fullfill the installation process on my PC (W10). Instead, I receive an invitation to join a group of clouds. What bad, please help me.

  Gunnar

  Hi Gunnar,

  You can ignore this invitation and install directly 6 Lightroom using your DVD or can be downloaded from this link: Install Photoshop Lightroom

  Kind regards

  Claes

• How can I contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  Hello, how can you contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Hi Virgina97724206,

  If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.

  Best,

  Del

• Adobe InDesign program does not. Company ISD suggested to remove and reinstall the program on my computer, but I can't find the installation CD. What are my options if I remove the computer program?

  I searched my files, but cannot locate the installation discs original provided when I purchased the software. I have Creative Suite 5 and have no CC. Any help would be greatly appreciated. Called customer service, but I was told that they do not provide telephone support for this product...

  Hi Caryn

  You can download it from this link, install and enter your serial number:

  Suites and programs CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 , CS4 Web Standard | CS3

  Guinot

• I can't launch the installation of creative cloud. exe... when I click on it after the download nothing happens

  I can't seem to go beyond the point where Ive downloaded the cc, I can see the program on my list downloaded, but when I click on the .exe file, that nothing is happening, ive tried the installation until the administrator and still does not work... Please can help you... Thank you

  We try to provide full permissions for the folders of Adobe:

  C: Program (x 86) > Common Files > Adobe.

  1) do a right-click on the Adobe folder and select Properties option.

  Then uncheck the read only option and click on apply.

  2) and then click the Security tab.

  Then click the button change.

  3) then click on named user account:

  Administrator currently logged in user account name. Trusted Installer.

  Ensure total control of all 4 users.

  You must select the name of the user account and then check full control under allow section.

  After giving full control to all users, click on apply and then click ok.

  If you get an error, select ignore everything and don't know.

  Follow the same procedure for the Adobe folder under C: > Program FilesAdobe.

  
  

  Temporarily disable anti-virus and firewall.
  

  
  

  Then, try to install using creative cloud configuration file and check.

• I want to install Windows XP on my iMac, but I can't find the installation CD. Is it possible to get another disc, since I already have the product key?

  I just bought an iMac and want to install windows xp on it with bootcamp. I want to load all my old files, photos, etc. on the Mac. I have the product key but cannot find the installation cd. Is it possible to get a cd without having to buy the whole program, or the upgrade again?

  original title: iMac pc

  How to replace hardware or lost, broken, or missing Microsoft software:
  http://support.Microsoft.com/kb/326246/en-GB

• Before you start downloading, I click English (British), but it is up to the (American) why is English - this

  Before starting down the load to my desk top I click English (British), but he quickly returned to r. I do something wrong or am I missing something.

  Is it on the download version of Firefox en-GB?

  You can find the full version of the latest version of Firefox 26.0 in all languages and for all systems operating here:

  • http://www.Mozilla.org/en-us/Firefox/all.html

• I am trying to download an E cook book but I can't find the file once downloaded.

  I downloaded several before E cookbooks and found in the recent, but just Articles, it appears on the screen to see and has no place to move it to a folder.  .  I want that they all in a folder together.  I tried to call the name of the cookbook E but come in white.  When I search through all my files I don't see anywhere... It's on my screen after downloading but when I X off it, it disappears.

  I'm lost!

  Thanks for the help, I finally understood what I was doing wrong.  When the books of kitchen E downloads first a menu bar appears at the bottom for a few seconds which has the icon on this economy and I didn't see it so I could save the book in my file... Laughing out loud... I'm old and forget things easily!

  I download books from the Mr. Food Recipes site, and what they download with Adobe Reader, I have downloaded or updated when I started the download of Mr. Food cookbooks.

  I've never used this site before, I'm glad I found it... I've had problems with my computer up to date so now maybe I can get some answers and help!

• My laptop is running slow and I want to reset Firefox it's original setting. But I can't find the page to do so. Please notify.

  Hello

  On the help page for Firefox reset to original settings, he suggests going to the top of the page and clicking on Firefox (orange icon). Unfortunately, I can't find this header that would lead me to the help page for resetting.

  Make sure that you run not Firefox mode full screen (press F11 or Fn + F11 to toggle; Mac: Command + SHIFT + F).

  • https://support.Mozilla.org/KB/how-to-use-full-screen

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• I bought Adobe DCm, but I can't change the document, why? payment everything is ok

  Why can't I edit my document?

  Hi indres17510336,

  I see that you have Acrobat Pro DC tickets, please make sure that you have installed Acrobat Pro DC download and install Adobe Acrobat DC & you open your PDF files in Acrobat Pro MS Edit, not in Acrobat Reader ms.

  Kind regards
  Nicos

• Installation request to close Safari. But safari is closed and the installation is not complete

  Try to install 5.5 Production Premium. Reached 99% complete and the following shows - close Safaricloudhisto / SafariNoticifCati. But Safari isn't open.

  Check your activity monitor.

• When I open my Outlook Express download my email but I can't. The last email I have is on 26/11/10. How do my email newly downloaded?

  When I open my Outlook Express download my email but I can't.  The last email I have is on 26/11/10.  How do my email newly downloaded?

  You probably have too much in your Inbox.

  1. Move messages that you see in the user created folders.
  2. OE backup.
  3. Close and open OE.
  4. Compact your folders.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: file | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Compress your OE folders:
  http://www.insideoe.com/files/maintain.htm#compact

  6: Uncheck work offline and make a manual send/receive.

  What now? If you still have questions, after return before doing anything else.

  *********************************

  General precautions for Outlook Express:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• I downloaded acrobat adobe pro 11 but she isn't in the plans and products and so I'm not able to get my serial number

  I downloaded acrobat adobe pro 11 but she isn't in the plans and products and so I'm not able to get my serial number

  To the link below, click on the still need help? option in the blue box below and choose the option to chat (not usually available on weekends)...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• I can't find the FF in 10 Windows anywhere... I downloaded, refreshed, etc... but no visible icon on the desktop, the icon taskbar, dosen't show at "all apps".

  I can't find the FF in 10 Windows anywhere... I downloaded, refreshed, etc... but no visible icon on the desktop, the icon taskbar, dosen't show at "all apps".

  See if there is a Mozilla Firefox directory in C:\Program Files (x 86). If so and there are files in this directory, you should be able to reinstall Firefox without losing your preferences.

  Also, you should be able to run it by typing "Firefox" at a DOS command prompt. If it is running, then just create icons yourself.