I downloaded thunderbird but continually received an error message referring to the scanner?

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  Hello

  1 did you change on your computer before this problem?

  2. you receive an error message with the error code?

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  What version of the operating system Windows am I running?

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• Microsoft contacts the owner of the computer when they receive an error message and try and sell the owner a new download of security

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  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

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  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

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  See you soon.