I forgot my password while my wi - fi and cell phone are disabled
Hello my dear it
I forgot my password so I searched in Internet sites and found 3 ways for restoring my iphone but unfortunately:
1-i have my Apple ID user and pass, but the wi - fi and cell phone are off and I clouldn can't disable the password to icloud.
2. I did recovery about 6 times but unfortunately it did not work.
What should I do now...?
Please answer me... Please...
sincerely
Ali
- Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Store or service provider authorized Apple for help.
- When your device is connected, force restart it: press and hold the sleep/wake and home for at least 10 seconds, and only release when you see the Apple logo. Keep until you see the screen in recovery mode now.
- When you see the option restore or update, choose update. iTunes will try to reinstall iOS without erasing your data. Please wait while iTunes downloaded the software for your device.
If the download takes more than 15 minutes the device out of recovery mode, you must repeat these steps and choose restore instead of update when you return to this step. - After the update or restore is complete, configure your device. If you have backed up your device with iTunes or iCloud and you need to restore your device in step 3, you may be able to restore from your backup during installation.
Contact Apple Support so you can not update or restore your device with the recovery mode, or you cannot use the recovery because of the broken or stuck buttons mode.
If you are unable to update or restore your iPhone, iPad or iPod touch - Apple supports
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