I get a white screen when I try to update the Adobe (11.0.12.18) plugin for Firefox
Firefox tells me that my plugin is obsolete and should be updated. However, this happens automatically, despite all my settings, and when I update manually I'm left with a blank screen for the Adobe Download Manager. Clearly, I'm not the only one and I had the same problem with Flash Player. I solved that by a secret link in a secret location on the webesite of Adobe, but I've had no luck finding a link that actually works for the reader. I go through all the normal steps to end up with a white screen. I think it takes the window where I accept the terms and click on initialize or something.
You need a link that actually works instead of the standard that does not work? And please do not propose solutions where I do programming or rewrite the code and files. Also, I'm not ready to reinstall the whole program from scratch, because I'll lose completely with no way to ever resume. It is impossible that Firefox and Adobe cannot work together. Can he?
I think I solved the problem Flash through a link provided by a Chris (?) about the notes of launch update or something. And it took me four hours to solve this problem... So far, I spent an hour on not to find a solution to the upgrade of my outdated plugin for the reader.
Sincerely frustrated
Full (offline) installers for Adobe/Acrobat Reader can be found at http://get.adobe.com/reader/enterprise/
However, not every version comes with a complete Installer, for example, 11.0.12 is only a patch.
- for Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5933
- for Mac OS: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5935
Tags: Acrobat
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