I get a Wizard Microsoft Agent is not compatible with Windows 7, I have on my computer. How can it be made compatible?

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• Windows xp oem product key will not work with a generic copy of xp family. How can I make it work?

  This HP model is: Pavilion a530e.  It crashed and the original CD is not on this earth.  I installed a generic copy of Windows XP Edition family (the same as the original OS, but different SP level).  I left the empty product key because it would not of him who is on the side of the CPU!  How to fix this?  I have access to the internet and to do automatic updates, but the Microsoft Authentication in Windows Update Web site has not been made.  Help, please!

  The OEM key on the side of your Tower will not work with the XP cd to retail. You need a manufacturer OEM copy such as comes with some Dell, gateway machines.

  You can get the recovery disks that don't require any key to activate it. HP can carry is no longer, but they are available here. Just put your model number in the search:

  http://www.computersurgeons.com/

• My CS5 Master Collection does not update on Windows 7. Help me CC. How can I link programs and update them?

  My CS5 Master Collection does not update on Windows 7.

  I tried to link programs to my creative cloud account, but they are listed as previously recorded.

  How link apps/programs and update?

  The Adobe update program download files and fails to install.

  I checked the firewall and used to download updates manually, but everything I've seen try to direct me to CC.

  Who would be perfect if CC recognized my product approved and authorized updates.

  @

  Help appreciated

  CS5 is not supported by the CC.  You need to manager updates separated from CC.

  Direct updates
  -----------------

  CC updates: https://www.adobe.com/downloads/updates/

• browser began to record passwords, but not now, even if the parameters have never changed. How can I fix this?

  parameters have not changed, but browser ceased to save passwords. Save the password option is checked, but again, it will not save. This can be corrected?

  Make sure that you are not Firefox running in permanent private browsing mode.

  • https://support.Mozilla.com/kb/private+browsing

  To view the history settings and cookies, choose: Tools > Options > privacy, choose the setting Firefox will: use the custom settings for the story of

  • Uncheck the box: [] "always use the navigation mode private.

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode
  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

• I recently downloaded an xpi file and I am not able to open it with windows and I would like to know how can I download the exi on firefox addon

  I recently downloaded an xpi and I head that is an add-on for firefox and I couldn't open it and I would like to know wat is used to open it with.

  You can save it as xpi to zip and extract

• I just bought the creative suite for windows, but I have a mac, so how do I fix or get my money ba

  I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?

  Contact support and get this sorted out.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.

• Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"

  The PC is running Windows 7 Starter.  I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.

  When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  Additional resources:

  http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-windows_install/how-to-successfully-do-and-troubleshoot-Windows/47e1943f-8255-452A-a7ad-2ae14dc974af

• my computer with windows broken and now my new computer does not have windows, is it possible to get windows on my new computer from my old?

  my computer with windows broken and now my new computer does not have windows, is it possible to get windows on my new computer from my old?

  Hello

  You tell us what type of license you have.

  If the former was preinstalled, NO, you cannot transfer it.

  Read this information:

  If the laptop came with the preinstalled Windows operating system (Dell, HP, Acer, etc.), this product key supplied with the laptop is preinstalled OEM license and is not transferable.

  OEM license/product key (systems of operating pre-installed on Dell, HP, etc.) is related to the first machine it is installed on and dies when dies of this machine.

  The above applies also to OEM system builders licenses.

  License of operating system in detail, that you buy and install yourself, are allowed to be transferred to another machine.

  And retail licenses also can be installed on a machine at one time.

  ___________________________________________________

  And please read this, you can:

  http://www.Microsoft.com/OEM/en-GB/licensing/sblicensing/pages/licensing_faq.aspx#fBid=cbW6pY-wjS6

  See you soon.

• I keep getting the "this connection is not approved" in all the sites when I use Firefox on windows laptop 36.0.1 8. How can I overcome this.

  I keep getting the "this connection is not approved" in all the sites when I use Firefox on windows laptop 36.0.1 8. How can I overcome this.

  Hi vijaysampath, please make sure first that the date, time, and time zone are set correctly on your system. If this does not solve the problem (or it is already set correctly), a possible solution depends on different factors:

  • What is the error code indicated under Technical Details on the error page?

  in case the error code is equal to sec_error_unknown_issuer, please try to add an exception on the bottom of the error page to verify the certificate, as shown on the attached screenshot:

  • What information about the issuer of the certificate contain?

  Please take these two pieces of information. Thank you!

• Microsoft Outlook is not compatible with my email. How can I change this to a different email address. It opens and gives me the email that it is not compatible.

  Microsoft Outlook is not compatible with my email.  How can I change this to a different email address.  It opens and gives me the email that it is not compatible.

  I need to put up with my hotmail account.

  Hi CarolBehrendt,

  • What e-mail program other than Microsoft outlook use?

  You must validate your application in the Windows Live community to know how to configure the hotmail account in the e-mail program you want to use.

  http://www.windowslivehelp.com/

• Microsoft VX 2000 does not work with windows 7

  I bought a webcam Microsoft VX 2000. It does not work with windows seven, when I use windows live messenger.

  I configured my device tested and it works, but if I try to have a video conversation of the webcam does not light. Ive gone in the tools and video microphone works fine, but when it comes to have a convo with someone the video does not start and so the other person can't see me. It works with Skype etc but not windows live messenger

  Hello smiffyinspain,

  The question you have posted is related to Windows Live and would be better suited to the Windows Live Help community. Please visit the link below to find a community that will provide the best support.

  http://windowslivehelp.com/community/

  Kind regards

  Savan - Microsoft technical support.

• BlackBerry Z10 getting the error "SIM card is not compatible.

  Hi, I use data perfectly on my z10, until yesterday, he stopped working and get the message 'SIM card is not compatible. Everything works perfectly, I can call, send text and even use wifi. Also, my phone is unlock. Any help would be appreciated.

   

  It is because of problem of transfer of data in general, not made mulfunction Z10 or SIM himself. Most of the time he linked with your data plan with carrier is off or never was on.

  So first step that you need is to contact you, technicians of carrier to verify you have a problem you data plan account or not.

• Most of the software do not work with Windows 7. Get the error internal 577 or say "Not Compatible".

  Original title: does not work with Windows 7 Internal error 577 people saying "Not Compatible" some just to start all__And more

  I just got a new pc with windows 7 on it. NONE of the software or programs I had on my other pc running windows xp with service PAC 2 will work. The resolution of compatibility issues doesn't help no one can tell me why all the software that I do not work!

  What is in windows 7 and not windows xp which is stop ALL my programs not to work, no matter what I try.

  More than 13 hours on the phone and many emails and nobody can give me a clear answer. Thay all tell me to go to the provider of the program! Sellers tell me it should work, then return & suite back & suite. PLEASE, SOMEONE CAN'T ME TELL HOW THESE WORK PROGRAMS AND GAMES!  ILS ALL WORKS very WELL WITH WINDOWS XP and used now work at all with windows 7

  Please HELP, I spent WAYYYY too much money on the children's playground and other business and tax software that now does not work with windows 7

  Also Im not the smartest person so if someone does not respond that I need step by step instructions. Thank you very much

  I can also be reached at * address email is removed from the privacy *.

  Hello Jimmie Jr.,

  The problem is that the software or programs that have been created for the previous operating systems such as Windows 95/98/XP have no way to correctly work with an operating system like Windows 7 that did not exist when the programs were written. Windows Vista and Windows 7 have been written on a different kernel of Windows 95 and Windows XP. However, you can try compatibility mode and if this does not work you can try using a virtual machine to run the software. Much of the time the software publisher will publish updates to make old software work with newer operating systems.

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  Use the following steps:

  (1) right click on the program

  2) click Properties

  3) click on the Compatibility tab

  (4) select run this program in compatibility mode and select Windows XP or other system that the program has been run successfully operating.

  Check out the link here: make sure to run older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  If compatibility is not successful, then try and self-test program compatibility issues:

  1. open the program compatibility problems theStart button.

  Then click on Control Panel. In the search box, typetroubleshooter, then clickTroubleshooting. Under programs, clickRun done for previous versions of Windows.

  2. follow the instructions in the troubleshooting.

  If you are unable to install a program, insert the installation disc for the program and, using the Troubleshoot utility, navigate to the program setup file, usually called Setup.exe, Install.exe, or something similar. This utility is not designed to work on programs that have an .msi file name extension.

  If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

  If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3^rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

  Hope this helps you understand better.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Microsoft version multiscreen 1.5 does not work with windows 7 Home premium

  He says that it is not compatible with windows 7 Home premium, what should I use then?

  I'm not familiar with this program, you have a link where you download from, and details of the product etc. ?

  Have you tried right clicking on the shortcut to the program or the .exe and select "Run As Administrator"?  Perform, even if your user name is an administrator.

  Try right click on the actual Setup.exe and choosing the option "Run As Administrator"?  Perform, even if your user name is an administrator.

  Make older programs in this version of Windows (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Help with Windows 7 compatibility issues
  http://Windows.Microsoft.com/en-us/Windows7/help/compatibility

  Windows 7 Compatibility Center
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows Virtual PC
  Download Windows XP Mode
  http://www.Microsoft.com/Windows/Virtual-PC/Download.aspx

  Windows XP Mode (Windows 7 only, but not one of the Home versions) "you are not eligible to download Windows XP Mode. You must have Windows 7 Professional, enterprise or full to run Windows XP Mode."    If you have an old XP CD (or other older Windows CD) available you can simply download the Virtual Machine and spend the XP Mode download.

  This warranty covers the gambit set of VMS in the 'Home' versions if you want to have a look.  Of course you will need a licensed copy of XP to install and run in any of them (except XP Mode).

  VirtualBox is an impressive VM competitor
  http://WindowsSecrets.com/search/?CX=017937947691920082874%3A_ilcm6kdy_y&COF=FORID%3A11&q=VirtualBox+is+an+impressive+VM+contender+&SA=search&advWS=1&advSAN=1&advPages=15

  Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade
  http://Windows.Microsoft.com/en-us/Windows7/help/videos/upgrade-to-another-edition-of-Windows-7-by-using-Windows-Anytime-Upgrade

  Windows Anytime Upgrade: Frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Anytime-Upgrade-frequently-asked-questions

• I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?

  I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  First of all, such that added to your message of origin by a Mod, please do not post the same question twice

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html