I get an error "a problem caused Real Player to stop working."

Original title: RealPlayer 15

After installing real player I had problems when it come to burn to a disc. The download and backup of the files were fine, but when trying to burn< the>

RealPlayer has stopped working > would appear between 10 to 20 minutes burning time and internet Explorer had to cancel the program.

After having many does not attempts and many ruins discs, I sent suggestions realplayer to fix or repay.

I got an answer pretty lengthy of what I should do (uninstall and reinstall) who was a step that I had already taken.

However, I spent the day full implementation of all stages of e-mail statement AND GUESS what is still DO NOT PERFORMANT.

Still sometimes A PROBLEM CAUSE REAL PLAYER TO STOP WORKING.  10-20 minutes in burning.

Is there a known cure for it. Help, please!

Hello

What version of the Windows operating system is installed on your computer?

I suggest you to check if the problem persists in a clean boot state.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: after a troubleshooting step 7: reset the computer to start as usual.

If the problem persists, you can contact support of Real Player for assistance on this issue.

www.Real.com/support

Hope the information is useful.

Tags: Windows

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