I get an error message when I force MSC mode.

Whenever I'm forcing MSC mode, I get an error message stating the following:

Exception Processing Message c0000013 parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

What this means >

you have win XP service pack 3? a google search shows many people with SP3 which have the same problem. Some had to roll back to SP2 to resolve.

Tags: SanDisk Sansa

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