I got this message when I tried to download our invoice:
Please let me know what to do!
Hello
This link might help: print a receipt of payment or invoice for your subscription to creative cloud
Otherwise, you can try on another browser.
If the same problem still persists, please contact customer service
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I got this message when I installed the latest InDesign. Cannot open the application. Do you know how to fix it? "Cannot launch Adobe InDesign that you do not have sufficient permissions to access the preferences folders. Make sure that you have the appropriate permissions and then restart Adobe InDesign.
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Just bought an upgrade to LR6 (DESKTOP VERSION) and get this message when I try to download: there was an error loading your downloads
It's very annoying! Anyone know what I need to do?
Hi HT_photo,
We will be happy to help you, but before that, there are a few information such as:
What is the exact error code/message? Please attach a screen so that we can help you better and fast. See, the specified item was not found.
What operating system you are using the version?
Until then you can you please consult the links below:
Error in downloading, installing or updating Adobe Creative Cloud applications
Let us know if that helps.
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This is the message when I send failed
ERR syntax in Port 110 SSL Secure, Server error 0 x 800 ccc90, 0 x 800 ccc18This problem started a few days ago. This isn't my main mail center, but I would use it as a back-up. also if I want to send web links to third parties. I hope someone can help.
Where was this 'small' notification? If the message has been diverted to one folder other than the Inbox, it will always show a notification.
Check your message rules and blocked senders.
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This application has requested the execution to terminate in an unusual way. For more information, contact the application support team. This message comes on only when I try to download information from another site for example a leaflet or instructions from another site site usually in pdf format. Please can someone help? Not too techinical please!
Hello
1. what web browser do you use?
2 have had any changes made to the computer before the show?
If you use Internet Explorer, please follow the steps in the link.
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I get this message when you try to download the free trial version of Photoshop CC
' You are running an operating system that Photoshop no longer supports. See the system requirements for a complete list of the supported platforms. »
I am running OS X Lion 10.7.5 who, according to some forums I read should be good for this free trial version.
No idea what to do, any help will be appreciated.
Thank you.
Hello
In order to use Photoshop CC, you will need the OS 10.9 or later version.
As a free trial version you can try Creative Cloud 2015 Apps, which are compatible with 10.9 or higher
Please visit:-helps Photoshop | System requirements | Photoshop
Hope this helps!
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HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!
Hi Joseeyk67276640,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. From the following link, please download the version of Illustrator, you need: other downloads
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
You can use a utility to extract the 7z or gz to unzip.
Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)
Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
Let us know if that helps.
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Trying to send a scanned document and I get an error of missing file: api-ms-win-crt-string-11-1.0.dll never had a problem before and I've recently updated to the office of 2016 and that's when I got this message. Anyone know if it's related to Adobe or Outlook? I am able to send emails on Outlook.
Thank you
Hi lorid74531323,
Latest version of MS office will not work with your Acrobat 9.
May be a compatibility issue, please check the web browsers and applications of PDFMaker
Kind regards
Nicos -
I got a message when I am in the bridge and trying to open in camera raw which indicates ' initial request of bridges is not active, bridge requires that qualifying a product is launched at least once to activate this feature ", this happens only when I restart my computer, in general it takes uninstall and reinstall everything and then execution of all updates , however it is wasting large amounts of any time I restart. There must be a solution. anyone?
photos open very well if I go directly to the photo shop. I have creative cloud and windows 8
Hi leahk74157299,
Make sure that your Camera Raw is updated: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
It might be possible that you get this error because of activation problem if you receive the sign in the prompt on every launch of Photoshop.
Launch Photoshop and verify that you are connected by selecting 'buy this software' and then go to file > Browse in Bridge and try to open any image in Camera Raw.
Let us know if that helps.
Kind regards
Claes
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I tried to download Firefox and a warning came to the lower left corner of my screen saying: "this type of file can harm your computer. You want deep Firefox... p7.0.1exe anyway? I do not understand why, I would get this warning. I used Firefox in the past but switched to Google Chrome when Zynga support told me it would work better in the game that I played on Facebook.
Chrome automatically updates this message when you download an exe file. As long as you have downloaded from mozilla.org , it is safe to open
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I just got my SP3 for my XP machine, I tried to start the download of Microsoft ie8 and I got this message:
"The version of IE you have installed does not match the update you are trying to install." error no. KB2618444
I'd appreciate any help that I couldn't solve this problem!
Thank you!
E-mail address is removed from the privacy *.
Original title: error KB2618444setup
I do not understand your question. Download IE8? Do you mean the installer for IE8? It's here.
You try to install KB2618444? They make 3. For IE6, IE7, and IE8. You probably download one from a different version of Internet Explorer you have...
I'm going to guess you really want that for IE8.
That's it: IE8-WindowsXP-KB2618444 - x 86 - ENU.exe -
In trying to "turn on network discovery", I got this message: "the specified service does not exist as an installed service. Ditto for "file sharing." How can I activate them?
Hello
Method 1: Make sure that the following services are enabled on the computer.
(a) click Start and type "services.msc" in the search and click on services and ensure that these services are enabled:
-TCP/IP NetBIOS Helper service
-DNS Client
-Function Discovery Resource Publication
-SSDP Discovery
-UPnP device host
To start the service and set it to automatic, follow these steps:
(b) right click on each of the services listed above and click Properties.
(c) click the general tab, and then, next to startup type, select automatic.
(d) click on apply and then click Start.
Method 2: I suggest that you can exercise SFC scan and check if TI the problem persists. To do this, please see the following article. The SFC/SCANNOW command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
For more information how to make SFC / scan, please follow this link:
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When you try to uninstall a program, I got this message; Could not open install.log file
Try using the following uninstall programs:
IObit Uninstaller 1.1
http://download.CNET.com/IObit-uninstaller/3000-2096_4-75161625.HTML?tag=mncolAdvanced Uninstaller Free 10.1.1
http://download.CNET.com/advanced-uninstaller-free/3000-2096_4-75157230.HTML?tag=mncolRevo Uninstaller 1.91
http://download.CNET.com/Revo-Uninstaller/3000-2096_4-10687648.HTML?tag=mncol -
Google chrome older version and the problem
When I clicked on Google Chrome, I got this message that Google Chrome crashed. so I can't use it. My window is Window 7 and Chrome is like version 4 (or I'm not sure) what are the possible causes and how can I solve this problem?
Here's the Google Support help: http://www.google.com/support/chrome/bin/topic.py?hl=en&topic=21605
If you do not want to stay with the old version, you can download and install the current: http://www.google.com/support/chrome/bin/answer.py?answer=95346
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I got this message on my iMac when I open the developer in LR5. "Develop module is activated" why?
Hello
- Problem solved by
- Uninstall Adobe creative cloud desktop application (CX had all perpetual programs)
- Removed LR form/library folder
Concerning
Rohit
- Problem solved by
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