I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.
I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?
Hello
I see that you have an adobe id with the same email as with forums.
I don't see any active subscription under this ID.
I ask that you many want to contact adobe for the same support.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Tags: Adobe
Similar Questions
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Hi, I had a subscription to creative cloud for more than a year.
Hi, I had a subscription to creative cloud for more than a year.
I use Photoshop and Lightroom on a daily basis, but have only recently started using Premiere Pro and Adobe Media Encoder. I do not see me using any other software for the future. Is it possible to lower my monthly payment of $57.49? If this isn't the case, I think I'm going to close my current subscription of cloud and sign up for the composition of the photograph. I have a version of first 11 elements that I could upgrade to the latest version.
Thank you, David
Hi David,
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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If I buy the creative cloud for photographers can I install it on the laptop and desktop?
If I buy the creative cloud for photographers can I install it on the laptop and desktop?
As long as the machines support the software you can. A Cloud subscription allows you to have two machines with operating facilities.
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Can I use the same creative cloud for photographers on mac at home and the pc at work?
I want to know if it is OK to use Phototoshop and lightroom on mac at home and the pc at work
Hi Vicky,
CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
Kind regards
Sheena
Go to Adobe Creative Cloud
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I have creative cloud for photographers. How can I get Lightroom CC?
I have LR 5 CP. It will update to LR CC or what I need to do something to get it?
It should update automatically, but it takes a while to get all the update servers world-wide. Be patient, he'll get there eventually.
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Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.
Who can help me?
Thank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?
Hello
Altogether.
CC Adobe license can be activated on 2 machines using the same Adobe ID.
It may be Windows or Mac as Adobe CC is platform independent.
Kind regards
Sheena
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I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?
American salvation,
I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.
You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.
Let us know if you face any trouble while doing this.
Thank you
Yann Arora
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I have creative cloud for photographers - Lightroom & Photoshop. I want to add this membership to my laptop. When I downloaded creative cloud to my laptop, she wants to give me a 30 day trial. How do I just add to my current subscription?
You simply need to connect through the CC desktop application, then install applications through it.
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud creation help / sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?
Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.
No message that limit exceeded its use.
MAC OS 10.10.2
Russian languane
I need to buy more creative cloud?
Hi Gutnichenko,
Please see the below help document for this problem:
Creative Cloud applications ask for serial number
Kind regards
Sheena
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Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >
(Double Post)
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I bought an annual access to creative cloud for photographers. I do not understand if this means that I bought the license for LR and PS for the year just offer trial versions. Do I need to purchase licenses of LR and PS in addition to creative cloud?
Your membership fees pay for the use of the software. You must connect through the application of Office CC in order to access the subscription software.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlHelp of activation & deactivation
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to'sInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.htmlInstall creative Cloud applications
http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud. -
Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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To unsubscribe from ' Plan creative Cloud for photographers (annual).
Good afternoon! I want to unsubscribe "Plan creative Cloud for photographers (annual)" 12.29.2015
Please visit: FAQ: How can I cancel my membership creative cloud?
You can also see:
FAQ: Where can I find the terms of membership and the terms of use?
FAQ: What is the difference between an annual plan and monthly plan?
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Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?
Hello
See pricing and membership creative cloud plans | Adobe Creative Cloud for plans and prices.
Otherwise, you can contact adobe sales for the same thing.
Kind regards
Sheena
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