I had trouble with my desktop application. There is a new version 2.0.0.74 availible and it only downloadfs to 5% and I get an error code: 42. I need your help please

I have experienced difficulty to install an updated version 2.0.0.74 on my desktop creative cloud app when saying install now it downloads to only 5 percent, and then it gives me an error code: 42. I did the part of redemption code and all my software expired. I use Windows desktop. I contacted directly at your offices and talked to the sales representatives, and they do not know how to help.

Hello

Please delete your temporary folder and delete the files. After that download the app office creative cloud from the link below:

Using creative cloud | Creative cloud to desktop

Kind regards

Sheena

Tags: Adobe

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