I have 12 items on my old XP computer and need to install the new laptop of Win8

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• Have 13 items onPC and he was also on an old laptop which is now destroyed - when trying to install the new laptop receiving message - serial number already in use by maximum permitted computers - HELP

  13 things on PC and he was also on an old laptop which is now destroyed - when trying to install the new laptop receiving message - serial number already in use by maximum permitted computers - HELP

  You will need to contact Adobe directly. Work your way through this document. Try to open a chat session.

  Contact the customer service

• I have creative cloud on old laptop - not sure that I need - want just Acrobat to read, edit and combine files. I want to install the new laptop - how to do basic software?

  I have creative cloud on old acrobat to want just laptop - not sure that I need - to read, edit and combine files. I want to install the new laptop - how to do basic software?

  Hello

  You can check the following link and download Acrobat on your new machine.

  https://creative.Adobe.com/products/Acrobat

  You simply allow the way which you license your CC package.

  Concerning

  Sukrit diallo

• I have creative cloud on my desktop computer and I just bought a new laptop to use when traveling. Can I add a creative cloud to the laptop without having to pay for a second subscription?

  I have creative cloud on my desktop computer and I just bought a new laptop, so I can continue to work with my documentswhen you travel. Do I have to buy a second subscription for the laptop? If this is not the case, how can I do to get the download for the laptop?

  Your subscription allows you to have two active facilities, so you can have it on both computers that are capable of running the software.  To get to the second machine you just to install the Manager as you did initially and use to get applications.

• I was told I have a virus on my computer and need to install windows. I discovered that the version installed on my computer is "hacked".

  I do not have my records (which were for Windows 2000) more to reinstall.  The version of Windows XP was installed by a technician that I hired (a student who has moved on somewhere)

  Then you will need to speak with the technician who installed Win XP on your OS about your "pirated" version

  Where are your original discs?  You can reinstall an authentic version of Win XP using them.

  Your message is in the forum of the people who use the antimalware MSE program.

  You might find a better solution than my suggestion if you publish in or Windows XP http://answers.microsoft.com/en-usto search forum.

  Good luck...

• How to disable and uninstall my old mac photoshop and put it on the new?

  So I've fried my old Macbook Pro, got a new. I had adobe photoshop cs6 on the old laptop, but there are now on the new. How do I do that?

  Download and install it and use the original serial number to activate it.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  If the old installation is inaccessible and you never disabled it can contact the Adobe Support via chat and ask them to reset your activations.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• motherboard crashed on the old computer and need to install on a new computer

  Motherboard crashed on the old computer; bought a new one but I'm not sure how to install it. In addition, I must renew the subscription. Don't know how to move forward from here. I also forgot to mention that the creative cloud is used on two separate computers

  Hi Larry,

  You'll want to start the installation process on the computer with the new motherboard. Reinstall the application cloud and then creative applications. The procedure is described here: https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Hope that helps,

  -Dave

• Have CS6 installed on Windows Vista, need to install the new computer of Windows 8

  The disc does not start the installation program. If I manually start the installation program, it requires a serial number. When I entered the serial number, he asked that the associated product and CS6 is not displayed in the drop-down option. (Extended CS6 is indicated, but not cs6).

  How can I get CS6 install on the new computer in Windows 8?

  Hello

  Welcome to the community!

  It seems that you bought an improved cs6 serial number and asked for an earlier version.

  You have a previous version of CS5.5 or CS5?

  Please contact Adobe support to discuss other options, check here: http://helpx.adobe.com/contact.html

  Thank you!

  Ankit

• I have an old Mac Book and need to find the date he did to see if I can improve

  Can someone tell me how to find the actual date that my old MacBook has actually been paid. I don't remember if it was 2006 or 2007. 10.6.8 runs and I want to spend to 10.9. Any help much appreciated.

  Thanks, DJ

  Go to the Apple in the upper left corner of any window, then 'about this Mac' and 'more information... "Copy and paste the information here, but omit the serial number and UUID (if present) material.

  You can also search on the everymac.com website specifications

• have adobe acrobat computer dies need to download the new copy to new computer - how can I do?

  My laptop died the other day, but the discs are still good, just lost the card mother and keyboard.  Adobe Acrobat X pro was installed.  How can I download a new copy to a new computer?  Thank you!

  Thanks for your help!

  Have tech Acrobat to give me the code, because X was a upgrade package

  Am running.

  Appreciate your help and your support!

  Brenda

• I have 1 computer and need to install copies separated by a game for two different users

  I need to be able to install two copies separate from Dragon Age: Origins, one for me and one for my girlfriend under our separate user accounts on my computer, how can I do this?

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• I have Microsoft vista, a dell inspiron 530 desktop computer and need to remove the specific .dll files from the registry which are files of Trojan horses. How can I do this?

  I found some information online to open my computer in safe mode, type regedit in the start menu and then double-click HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet n to locate and eliminate the malware file name. Everything was fine until the part of filename to locate because no file name appeared

  Hello

  Unless you know exactly what you do, in any case you are to change your registry database.

  This can make your operating system unusable.

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  See you soon.

• I've have my program disks and need to install the software on a new computer. She is saved and I have an Adobe account. How can I obtain replacement disks?

  Adobe support, you can tell me how to get replacement discs?

  Hi Pete,.

  See this doc: https://helpx.adobe.com/x-productkb/policy-pricing/obtain-replacement-cds-dvds-manuals.htm l

  I hope that helps!

  Thank you
  Kevin

• have a new computer and need to reinstall Adobe Pro 10

  I have a new computer and need to install Adobe Pro 10 even once. May not know how on the Adobe wesbsite

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• I buy the new laptop, how can I reinstall Adobe pro 11 old PC and reinstall on the new laptop.

  I bought the new laptop, how can I re install Adobe pro 11 of old PC and re install the new laptop.

  As TSN says, as you did on the old laptop. If you get rid of the old system, make sure to disable Acrobat there and uninstall it or who will count as one of your 2 activations.