I have creative cloud on old laptop - not sure that I need - want just Acrobat to read, edit and combine files. I want to install the new laptop - how to do basic software?

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• Hi, I have Creative cloud together, is what it means that I can download MUSE for free?

  Hi, I have Creative cloud together, is what it means that I can download MUSE for free?

  Muse is included in the complete package.  All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

  You can download any Adobe application.  The cost is when you want to use it beyond a trial period.  Since you have already paid, you can use the software at will.

• I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  Please have the link below to download correct application download Creative Suite 6.

  Please answer in a private message serial number that you use to activate it.

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• I get to level my windows in Windows 7 PC.  My old PC had CS6, Bridge, and Lightroom installed 5.7.  I want to remove all three of the old and install the new.  How do I do that?

  I get to level my windows in Windows 7 PC.  My old PC had CS6, Bridge, and Lightroom installed 5.7.  I want to remove all three of the old and install the new.  How do I do that?

  First of all make sure you disable / disconnect in order to save the number of activations.

  Click the help menu, and then select disable / disconnect .

  Then you can uninstall in Control Panel uninstall process as normal.

  Later, you can download and install CS 6 app link below:

  Download Creative Suite 6 applications

• Hi, I need to see the full product list, I "bought" with creative cloud. I'm not sure. Thank you

  Hello

  Could you please help?

  What product I am supposed to be subscribing to creative cloud.

  I expect the Prime Minister, but he doesn't seem to be part of.

  Thank you

  Sandra

  Sorry, please ignore my question and I thank you for your time, I was automatically logged with former ID, not the one that I bought... He works with the right...

• Creative Cloud student / teacher package - not sure how to submit proof, please help

  I recently bought Creative Cloud student and teacher edition. I was never asked for evidence at the alleged time so everything was fine. I just got an email asking for proof that I am a student, but I don't know how to download? The email said to log on the Adobe Support Portal should I need to send additional information. Please help, thanks in advance

  Hi Sophie,.

  Please see the types of proof of registration FAQ shop online education

  How to download the evidence Adobe - Adobe Education Store: proof of academic identification

  You can also check How can I submit my proof of eligibility?

  It could be useful!

  Rayyan

  Discussion moved successfully for Adobe Creative Cloud on student and Teacher Edition Information

• I am a member creative cloud but generator app DPS said that I need a serial number

  Hi

  I am a member of cloud creative adobe (charges apply). I am wanting to submit an application using the DPS App generator but it says currently

  Step 1. Build your application using the App Builder Wizzard DPS

  Step 2. Activate your application using your purchased serial number

  Step 3. Submit your app to the iTunes Store.

  Why is he still saying that I need a serial number when I am Member creative cloud?

  Thank you!

  You uninstall and Reinstall tool Builder and DPS Viewer? Also, it seems that we have to remove your existing version. Send me your DPS by PM app generator id.

• I installed the new firefox - how to make bookmarks etc of old computer as old now broken pc diskettes.

  My old PC that runs Windows XP broken and was not fixable, but we managed to save the readers. I have a new PC running Wondows 8.1 and that you have installed Firefox. Can you please tell me how I can get all my favorites, passwords etc. from the old drive to the new Firefox. I have the old drive configured as an external hard drive, so it can be read easily.

  http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

• I do not want to install the remote features, how can I bypass section and you will have just to my email account?

  When I try to connect it to my hotmail account, I get only a notification to download an app that will allow me to use remote devices. I do not have and want to only access my mail from hotmail. How do the part of connection for e-mail?

  If your pop up notification receiver, block pop-up

• Why would I want to install the new Firefox if it will disable my antivirus software?

  He said: it allows to disable my antivirus. And then it does not youo do not install option. She keeps just listen to you to install. Try to fix it until you release.

  "Main function"? Surely you jest!

• Adobe product installer does not start because it says: can't initialize installation. It is alsodoing that if I want to update the Adobe Application Manager

  Hi guys!

  My problem is that when I want to install the new Adobe Application Manager, then the installer says Adobe that: Setup could not initialize the n, does so whenever I have to re-download or delete and install it again and ireally don't know what to do with this problem. I can't update or install Adobe products, because it says the same thing to any kind of Adobe App.

  I hope that someone of you can help me guys, I would be really excited for this. Thank you!!

  Please check the help below document:

  Error: "cannot install initialize | Windows

  You can also view the threads below:

  The Adobe CC Installer failed to initialize [windows OS]

  Creative cloud Installer fails to boot into OSX Mavericks

  Guinot

• Do what the SECURITY settings - I have to change to allow my second computer to access, edit, and save files on my first computer?

  I have 2 computers ion my household. Both computers must be able to access, read, edit and save files to another - word, excel, etc. For some reason any while the 2nd computer can access and read files on computer no. 1, he cannot edit or save files on computer no. 1. It cannot create folders in the other computer. Efforts to make this result in "you do not have authority - permission to the administrator '-How do I do when I don't know what to change and where?

  You can take a look at the following links:

  http://Windows.Microsoft.com/en-us/Windows/file-sharing-essentials#1TC=Windows-7

  http://TechNet.Microsoft.com/en-us/library/cc726004.aspx

  http://TechNet.Microsoft.com/en-us/library/cc753521.aspx

• Im trying to open the tutorial of 23 minutes on how to use different tools in photoshop and it continues to come with unable to resolve the DNS servers worked fine yesterday? Ive had creative cloud on my laptop for a week and still have not been able t

  Im trying to open the tutorial of 23 minutes on how to use different tools in photoshop and it continues to come with unable to resolve the DNS servers worked fine yesterday? Ive had creative cloud on my laptop for a week and not yet able to get past the basics make me very frustrated.

  I guess you meant the links when you open photoshop CC. I tested all four videos of the 23 min tutorial and they all played fine. If something between you and adobe does not work correctly.

  • Check that your firewall is blocking the net. Try to access youtube videos and see if they play very well
  • Go to the adobe tv site and try to play one of the videos here. Adobe TV
  • If youtube plays very well and adobe tv does not work, next is to check if you have flash installed. Some videos require flash, others are html 5. Sorry that I could not confirm what player has been used for this tutorial. I think that html 5 but not sure.
  • Next is to look at the properties of your browser and check multimedia settings are not disabled if it y in a. (this is totally dependent on the browser)

  If none of this helps, let us know.

• Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How can I uninstall the programs of the

  Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How do I uninstall the programs of the broken laptop and not running before installing on a new? Sincere friendships Fabian

  Hello

  If you have access to the machine, turn off Adobe CC applications by the signature of the application.

  Please see connect and disconnect to activate Cloud Creative applications

  Kind regards

  Sheena