I have a Canon mg2100. When I scan the error message says that it cannot find a path to the file

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• Windows Media-Play list. When I try and play it says that it cannot find the usage rights

  I recently had my computer repair, my music files are still on the computer but when I try and play it says that it can't find usage rights. How can I find these and restore them.

  original title: list of Media-Play of Windows.

  Hello

  Method 01:

  I suggest you follow the link and check.

  http://support.Microsoft.com/mats/windows_media_player_diagnostic

  Method 2:

  Try the remedy proposed below and let us know if it works for you.

  (a) click on the Start menu, choose all programs, then Accessories, and then right-click on the element of the command prompt and select run as administrator

  (b) click on continue to allow it to open a prompt with administrator privileges

  (c) run this command at the cmd prompt: sfc/scannow

  (d) the cmd prompt should list text stating "start system analysis. This process will take time. »

  (e) wait for the scan to complete (this may take several minutes, so be patient).  This command will scan all protected system files and attempt to replace the incorrect versions by appropriate Microsoft versions

  (f) when the analysis is complete, the SFC tool will indicate whether or not it found no problems and whether or not he was able to correct

  (g) if any errors are reported that SFC could not resolve, there are steps in this knowledge base article which explain how to locate and attempt to correct errors

  (h) after the correction of the errors that are found, try to use Windows Vista Media Player again.

  I suggest you to follow the links and check out them.

  Solve problems in Windows Media Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

  The Player Windows Media DRM: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Media-Player-DRM-frequently-asked-questions

• When I want to restore a backup on my quick books program, I get a message saying that windows cannot find the program that created it. Why?

  I tried to open a quick book of my automatic backup hard disk folder and it gives me the same message.

  Hello

  1. What is the exact error message you received?

  2 have. what program you tried to create a backup?

  3. what version of QuickBooks is installed on the computer?

  I suggest you follow the link and

  Error: Restore failed, when you restore a backup file

  http://support.QuickBooks.Intuit.com/support/articles/SLN41507

• I paid and install creative cloud and when I launch an application he says that it cannot find the subscription linked to my account...

  What should I do now? BTW, I can connect without problems on my online account from adobe...

  and I have already received the confirmation e-mail...

  Please disconnect and connect to creative cloud

  1. Click the gear on the top icon right from the creative cloud.
  2. Click on Preferences.
  3. Click sign out
  4. Reconnect

  See if that helps.

  Thank you

  Varun

• When you try to export images of Photos, I get an error message saying that I am unable to do it because I need an internet connection. That I have. Any ideas?

  When you try to export images of Photos, I get an error message saying that I am unable to do it because I need an internet connection. That I have. Previously, I was able to simply select, make drag & drop in a folder open access to change. Any ideas?

  When you try to export images of Photos, I get an error message saying that I am unable to do it because I need an internet connection.

  Could something intercept Internet to iCloud photo library and cause delays? A firewall or Antivirus filter?  Have you recently installed software?

• I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error m

  I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error message comes up saying that a part of the Capture 3D plugin has been damaged. I went to customer service and they sent me here. Please tell me that this is not another race. I'm running out of patience! I have 10 window.

  Acrobat 9 is quite old and not longer supported. The last Windows OS that could use Acrobat 9 has Windows 7 and Acrobat had to have all updates applied.

  You need to upgrade to Acrobat DC.

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I get an error message saying that the mail was not sent when sending a PDF file in Outlook Express.

  Outlook Express 6

  Hello
  Recently, if I send a big PDF file via outlook, after attempting to send the files, I get an error message saying that the mail has not been sent. The files remain in the Outbox, but when I check with the recipient, they confirm that they have received the mail! This has only recently begun to happen. Any suggestions? Thank you

  Check: File | Work offline and in: reviews | Layout: uncheck the preview pane. Open the Outbox and delete the message.
   
  If that does not create a new box of sent, and sent items.
   
   
  Follow these steps for the Outbox and sent items after you move the messages you want to save to a local folder that you create.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
   
  With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.
   

• I received calls from someone in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is corrupted

  Original title: my computer is corrupt and needs fixing!

  I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me.  But I have not received any error message on my screen.  When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows.  What should I do?  Are these authentic calls and approved by Microsoft Windows?

  Hello

  Its a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Recently I have not been able to burn a CD with Windows Media Player: I get an error message: "Windows Media Player cannot find the file."

  Hello

  I recently haven't been able to burn a CD with Windows Media Player (he worked last week, but not now). I get an error message "Windows Media Player cannot find the file. The link between the library item and its digital media file associated with may be broken. "Try to fix the link or delete the item. There is a web help option which says that to fix a link, you click on the blue icon next to the item, then click "Browse this article. But the only icon I see is a little blue triangle next to individual songs in the library pane or list, there is no icon next to the name of the playlist. Although the click with the right button on the blue triangle gives me a few options, "Browse this point" is not one of them. Does anyone have any ideas what is wrong and how can I sort it please!

  Rick

  original title: burning a CD problems

  Hello

  
  (1) what version of Windows Media Player do you use?
  (2) what is the model of your CD burner?
  (3) you have the latest drivers for the CD burner?
  (4) what type of file you are trying to burn?
  (5) you receive error codes?
  (6) what version of the operating system is installed on the computer?
  (7) we get to a particular file?
   
  
  Method 1: You can try to update the drivers of your CD burner visit the manufactures Web site.
   
  Method 2: You can try to remove the CD, and then insert another CD and try to burn another file and check if the problem persists.
  
  Method 3: You can also check out the link below:

  Windows Help and procedures: burn a CD or DVD in Windows Media Player: frequently asked questions

  I hope this information helps!

• Windows Media Player error message says that I don't have the media usage rights acquisition.

  Original title: Windows Media Player

  Am not able to play music in Windows Media Player to the library after the transfer of music from another computer.  Error message says that I don't have the media usage rights acquisition.

  Hello

  Thanks for posting your query in Microsoft Community and we give the opportunity to help you.

  Cause of the error:

  Windows Media Player uses Microsoft Digital Rights Management (DRM) to protect the rights of content owners who protect their music or video products in this manner. You must have usage rights required to play, burn, or sync protected content.

   

  How to upgrade the DRM license?

  By default, Windows Media Player will automatically attempt to acquire the rights of use in silence unless the server requires some input on your part (for example, registration or tax information). You can disable the automatic rights acquisition. In this case, you will be asked to obtain the rights for any new content that requires them. To prevent Windows Media Player from acquiring rights automatically, do the following:

  a. click on the arrow on the now playing tab, and then click Other Options.

  b. click on the Privacy tab, and clear the automatically check if protected files need to be refreshed check.

  Please note that this setting affects not acquisition of rights of use of online stores.

  Which settings affect privacy in Windows Media Player?

  http://Windows.Microsoft.com/en-us/Windows7/which-settings-affect-privacy-in-Windows-Media-Player

  To upgrade the security for your digital media player component, see:

  The security component upgrade

  http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

  This page allows you to upgrade the components of security of your digital media player to play the files on your computer.

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• Hi, I have the photomembership of creative cloud but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?  Thank you

  Hello

  I have the photomembership of creative cloud, but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?

  Thank you

  I received help in the chat. Thank you very much

• I bought and downloaded Lightroom 6 Lightroom 5.7 update. When I go to install it says that it cannot install because it only works on 64-bit I did not. Is there a 32-bit version as there was in Lightroom 5

  I bought and downloaded Lightroom 6 Lightroom 5.7 update. When I go to install it says that it cannot install because it only works on 64-bit I did not. Is there a 32-bit version as there was in Lightroom 5

  N ° 6 of Lightroom is 64-bit only.

  Update on the OS support for the next Version of Lightroom

• What I do when I get an error message indicating that my ID adobe was allowed too much time

  What I do when I get an error message indicating that my ID adobe was allowed too much time

  Hi Kjsoden,

  I found a thread that might help you: http://forums.adobe.com/thread/821424

  Let me know if this helped.

  Thank you

  Preran

• Most of the time when I try to install a game on my PC, I get error message saying that a dll file is missing

  Original title: dll error

  most of the time when I try to install a game on my pc. After I get the error message indicating that a file xxxxx.dll is missing, once again if I install this file another yyyyy.dll file is missing out of her Dungeon on entry

  Hi Prakash,

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

   
   
   
  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:
   
   
   
  1. What is the error message that is accurate or complete?
  2. have you made any recent hardware or exchange of software on your computer before the show?
  3. what game you are trying to install?
   
   
  Please follow the methods and mark the question below:
   
   
  Method 1:
   
  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.
  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135
   
  Note: You must follow the step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.
   
   
   
  Method 2:
   
  I suggest you to refer to the link below to use the (SFC) System File Checker tool to troubleshoot missing or corrupted system files in Windows:
   
   
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833
   
   
   
  Method 3:
   
  Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no virus infected:
  http://www.microsoftsafetyscanner.com/
   
  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
   
   
  Method 4:
   
   

  Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Measures to check the application event log:

  a. click Start.
  (b) in the search box type eventvwr.msc , and then press enter.
  c. now, click Application in the observer of events (local).
  d. now, looking for event log on the right side of the event viewer window.

  Reference:

  Open Event Viewer:

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  What are the information contained in the logs of the event (Event Viewer)? :
   
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
   
  I hope that the information above helps you.