I have a new computer and firefox crashes constantly on it, even though I disabled all addons. I've updated all the drivers and software. What should I do?
Accident id also does not work, and does nothing when I ask for more details.
Hey,.
well, it is a known incident, please try the following (he reported to work for some users):
You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).
Then perform the following steps:
- Click on the orange top left Firefox button, then select the 'Options' button, or, if there is no Firefox button at the top, go to tools > Options.
- In the Firefox options window, click the Advanced tab, and then select 'General '.
- You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.
- Now restart Firefox and see if the problems persist.
In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:
Update your graphics drivers to use hardware acceleration and WebGL
This solve your problems? Please report to us!
Tags: Firefox
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