I have a new iPadPro and am locked out
Thought that I had put my password - but she doesn't recognize me and I can not reset with iTunes because there is no software update with iPadPro.
Suppose I'll have to Mac Store?
I'm really sad: Mac used to be 'plug and play' no more (owner since 1991 - so not newbe)
Any suggestions? Thank you, community.
J
What happens when you connect it to iTunes to your computer, does not recognize it? In the case against you then have a required operating system on the computer and iTunes from your computer is a high enough version? If your OS and iTunes are quite high then you should be able to use the computer to reset the iPad.
PC: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Mac: If you see not your device in iTunes for Mac - Apple Support
Forgotten password: If you have forgotten the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports
Tags: iPad
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