I have a number of codecs for my computer it is COOD1199, but whenever I try to play a game or movie or music my Windows Media Player says that I can not play my Media Player. WHY?

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• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

  -Dave

• I have a Mac and LR 6.5.1 installet. Tonight I downloaded the trial version for the LR CC photographer. But whenever I try to start the program it start LR 6.5.1 and not the CC version

  I have a Mac with LR 6.5.1 installet.

  Tonight I downloaded the trial version for the LR CC photographer. But whenever I try to start the program it start LR 6.5.1 and not the CC version.

  I was told that I could have the two program installed on my computer

  JEG h fået lagt problemet. Det er ikke possible in LR CC test nar jeg har en LR 6.5.1 installeret. :-)

• I downloaded the Adobe Pro 9 Setup program on a new mac and it says that it can not be installed because it comes from an unidentified developer. I have a serial number and want to just 9 Pro on my new machine

  I downloaded the Adobe Pro 9 Setup program on a new mac and it says that it can not be installed because it comes from an unidentified developer. I have a serial number and want to just 9 Pro on my new machine

  How to open third-party applications to developers not identified in Mac OS X "Mac tips.

• Computer to read DVD - one message says that I can not read the DVD, except that I have installed a new driver.

  I have a new Toshiba C650 laptop, and he says that I can not read the dvd on it except that I have installed a new driver. Is this true?

  Hi Bill,

  To be honest, this sounds ridiculous but if you get a message, I suppose it could be possible even if I find it incredible.  Do you have it in a (local or online) retail store or Toshiba?  By any chance did you upgrade from the DVD player when buying (where they may have accidentally neglected to update the drivers of the drive that was originally installed)?

  As it is new, Toshiba should help you with this.  Here's the contact page: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact&pf=true.  Give them everything they need to prove that buy you it and it should be under warranty and then give them the message Word for Word, that you have found.  They should be able to help you.  They can, for some reason I don't know, you don't need to help or guide you through a new driver installation.  I ask for a clear explanation of why this is necessary on a new computer and, if you are not satisfied with the response, ask them to consider that all the faulty computer and replace it.  Even if they won't, he needs the get them less motivated to solve your problem.

  I hope this helps.

  Good luck!

• I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

  I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

  What is the full message, you see that you call 'a disclaymer '.

• I have Directx 3d but whenever I try to play a game on my laptop it says I don't have it.

  Original title: running game says I do not have directx 3d

  DirectX 3d

  I have Directx 3d, but whenever I try to play a game on my laptop it says that I don't have it so I tried to download it again, and he says he's already. help please

  Hello

  1. what operating system are you using on your computer?

  2 does with a particular game or it occurs with all games?

  3. has been the game works well before?

   

  Method 1:

  Try to update the video card drivers and check if it helps.
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2: Uninstall and reinstall the game and check if it helps.

  You can check the link below:

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  Please follow the links below:
  Diagnosing basic problems with DirectX: http://windows.microsoft.com/en-US/windows7/Diagnosing-basic-problems-with-DirectX 
  DirectX: Frequently asked questions: http://windows.microsoft.com/en-US/windows7/DirectX-frequently-asked-questions

• Remove the Windows Vista so that the upgrade can continue. He says that I can not upgrade both on the drive.

  I had to have my hard drive replaced and the company that made him put two versions of 32-bit and 64-bit Vista Home Premium on it.  Soon, I discovered that I was getting conflict on my computer and he discovered that the two were on the hard drive.  I'm trying to upgrade to Windows 7, but I'm at the stage where it tells me to seek answers on the removal of Windows Vista so that the upgrade can continue.  He says that I can not upgrade both on the drive.  I know the other option is to do a clean business, but I would avoid this possibility if possible.

  need an answer as soon as possible... Thank you

  I had to have my hard drive replaced and the company that made him put two versions of 32-bit and 64-bit Vista Home Premium on it.  I soon discovered that I was getting conflicts on my computer and discovered that the two were on the hard drive.  I'm trying to upgrade to Windows 7, but I'm at the stage where it tells me to seek answers on the removal of Windows Vista so that the upgrade can continue.  He says that I can not upgrade both on the drive.  I know the other option is to do a clean business, but I would avoid this possibility if possible.

  need an answer as soon as possible... Thank you

  Hello

  The best way is to clean install and start over.

  In addition, it is not legal to have both installed version that the license is for a single installation.

  If it is a dual boot with 32 bit and 64 bit installed on different partitions, there would not have been the conflicts you would have never started in one or the other.

  See you soon.

• When I download windows 8 and try to install it says that we can not connect now, check your internet connection

  * Original title: download windows 8

  When I download windows 8 and try to install it says that we can not connect now, check your internet connection but my internet is good?

  What download link you use. ?  The only one I know is installation media to create for Windows - 8.1 help Windows .

  Given that support for Windows 8 ends, I'd do a 8.1 of Windows Installer Clean , following the procedure in step 4 to activate Windows 8.1 using a product key of Windows 8.  It gives the default product key to install, after which, you can use your key to activate.

• want to im going in circles here needed to recharge CS3 but says that I can not activate the license

  Want to im going in cirlces here needed to recharge my creative suite 3, but he says that I can not activate my license.

  When you have a non-functional computer and cannot turn it off, click on the link below

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  or

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  and

  CS3 IS activation server still works https://forums.adobe.com/thread/2165284

• I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  Hi Gemma,

  It seems that after reinstalling, Premiere Pro no has not been updated to the latest version. Check your application creative cloud for updates. If she says Premiere Pro is up to date, try to update Premiere Pro through help > updates... option in Premiere Pro.

  Thank you

  Regalo

• Whenever I try to delete files from my USB, the message saying that you can not delete the file, the disk is write protected

  original title: write protection

  Whenever I try to delete files from my USB, the message saying that you can not delete the file, the disc is write protected is displayed. What I can do to undo the write protection?

  Try this
  Go to disk management in administrative tools of the control by just one panel right click on the icon my computer on the desktop and select manage and then try to format your USB

  OR

  Try this
  http://www.ehow.com/how_5187399_format-write-protected-disk.html

• I can not install Illustrator, they ask me to change the direction of the application, but he always says that it can not be installed in the root directory. What can I do?

  I can not install Illustrator, they ask me to change the direction of the application, but he always says that it can not be installed in the root directory. What can I do?

  Hi alexisp25256377,

  Please mention the exact error message that you found when installing Illustrator and here are the steps that you can follow to change the installation location.

  1. go to preferences using the gear on creative cloud icon

  2. go in creative menu Cloud

  3. do Apps and then change the installation location to another directory.

• I can't download and install updates to Windows or games on the internet. I get an error saying that I am not on the internet.

  I can't download and install windows update or games on the internet, I get an error saying that I am not on the internet, when I help

  Trinity

  Hello

  1. what operating system do you use?

  2 did you change on your computer?

  3. what version of Internet Explore do you use?

  Method 1:

  If you are using windows 7, I suggest you check in SafeMode with network.

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Method 2:

  I suggest you of due to windows update, please see the link.

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

  Method 3:

  I also suggest you perform the clean boot and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

• I have Zte Skate, can it run on Android 2.3.5, but he says that I can not download it from the Google game. Why is this?

  If you are unsure which model of phone is the following, it is the same one that Zte Monte-Carlo in UK. He say that my device is not compatible with it.

  ZTE Skate has an ARMv6 CPU. Firefox doesn't currently work on ARMv7. There is the release of Firefox for ARMv6 phones work, but there is no ETA on this project yet.