I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?
I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?
Hi Quinn7,
Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud
-Dave
Tags: Adobe
Similar Questions
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Come and cancel my subscription to cloud creative because I had to format my note to some six months previously and never had to use the creative cloud and why I want to cancel has already taken a year of my signature and continues to fall on my credit card I pay not use.
This is my reason to cancel this subscription.
Look through the following links and use the chat options or by phone (when they are available - not usually the weekend), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails try using another browser.800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
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I want to buy the creative cloud, paypal and visa, but living in kenya... tooth adobe let me :-(... How can I get this product?
Hello
Please visit this link:
Adobe Creative Software - Solutions Digital elite | Apple Kenya
I hope this helps!
Kind regards
Sheena
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I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)
Hello
What is the exact error you receive everything trying to uninstall this program?
Try to Uninstall the program in a clean boot state.
From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
1. click on start and then click Run.
2. type msconfig and click OK.
The System Configuration Utility dialog box appears.
3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.
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I want to spend the creative cloud. but the a12e1 error code. How can I do if I want to solve the problem?
Please see A12E1 error installing creative products Cloud | CC-
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creat ive - cloud.html.
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I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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What I see if I work with Microsoft and exchange of data on the creative clouds with people working on Apple?
That all depends on what you want to share
The data files that are "industry standard" such as the JPG images are the same on both platforms
Files that are specific to the platform, such as video files on a Mac or Windows, AVI video files MOV will either require conversion or additional software (to open a MOV file with a Windows program, you must have installed Apple Quicktime for Windows)
In addition to this, the files that are specific to Adobe... such as the InDesign files... are not always compatible because of new features in newer versions, like a Premiere Pro video project file created in the 2015 version cannot open in 2014 version
If you have problems with files and specific programs, you should ask for help in the forums for these programs
If you start the https://forums.adobe.com/welcome Forums Index
You will be able to select a forum for the specific Adobe products you use
Click on the symbol "arrow down" on the right (where it is said to see all our products and Services) to open the drop-down list and scroll
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And anyone who has used the creative cloud cleaner to help with installation problems? I should try?
Hi Alison,.
You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.
How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems
Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues
Let us know if that helps you solve/Rolling back Photoshop.
~ Assani
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I tried to roll back the last update of lightroom, but it says that it does not apply to me. How to bring back the old version?
Hi cherry_boy,
6.3/CC 2015.3 Lightroom is now available - try to update to this version which includes the previous import feature, bug fixes and new support for photo/target device profile: Lightroom CC 2015.3 / 6.3 now available
Concerning
Pete
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I want to buy the creative cloud application. tell me the cost
I want to buy the creative cloud application. tell me the cost
Sure!
You can reach sales of Adobe for the same thing.
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Hello. I did the installation of Adobe Criative cloud. Once logged in to download the application the message 'download error' and application of re - download the creative cloud (and I am downloading repeatedly unresolved. "What should I do?
Hello
Please see: -.
Error download or update Adobe Creative Cloud applications
or
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
Hope this helps!
-
I have a new imac and I want to install my creative cloud
I have a new imac and I want to install creative cloud but I get the message that the program is broken or that it was impossible to find
Please reinstall cloud creative app.
1. remove the cloud creative app.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Hello. I want to cancel the creative cloud composition.
I want to cancel membership creative cloud.
In addition, can I get a refund?
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
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I think that the presets should be installed in the C:\Users\Frann-Serenity\AppData\Roaming\Adobe\Lightroom and perhaps even deeper in the folder to develop. I'm not sure because I'm a newbie at this. I have no idea how my Lightroom file put in my C:\Users\Frann-Serenity\Pictures. I have to install Presets but cannot get to work because they land in my pictures folder. Any help would be appreciated. Thank you
Hi FrancieLou,
The presets are stored in images when you have an option enabled in Lightroom preferences.
So, if you do not want them to be stored in the pictures folder, you must follow the steps below:
1. go in the Lightroom preferences > Presets tab
2 uncheck "save stations with this catalog" and click Ok.
Then, the presets would be stored in default C:\Users\UserName\Appdata\Roaming\Adobe\Lightroom\.
Kind regards
Claes
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I have three computers with Windows 7 Home Premium installed recently and works well. I want to create a homegroup. When I try to join one of the computers to an existing homegroup, I get the message "your network must have IPv6 enabled connection". I have tried the stop and restart, TCP/IPv6, but I can't the homegroup to work. I cut off all firewalls. How can I verify that TCP/IPv6 works, and how I can fix this problem if it is not.
The homegroup on two other computers worked without any problems. All are connected by ethernet cable to a Verizon FiOs router. The computer problem has no other problem of connectivity - internet and e-mail work correctly. I also see the computer of 'bad' on the map of the network on the part of others.
Hi SandyGrim,
Welcome to the Microsoft Answers site.
one) that you get an error message? If Yes, what is the exact error message?
I would like to explain that IPv6 has been dependent on the NPRI (redundant network routing protocol) service. To resolve this problem, we will see the following steps.
Step 1:
Temporarily disable the firewall and third-party antivirus on the computer for a test.
Step 2:
Check the relevant services are enabled.
1. click on "Start", type "services.msc" (without the quotes) in the search bar and press ENTER.
2. If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
3. right click the "Peer Networking Grouping" service and choose Properties.
4. Please check if the service is started; If this isn't the case, please click on the Start button and see if it works.
5. you can also choose automatic next to startup type.
6. click on OK.
7. repeat the above steps with another service: PNRP Machine Name Publication Service.
Step 3:
Modify the key to register IPv6 to enable IPV6
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756
1. Click Start, type regedit in the search bar and then click regedit in the list programs.
2. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters
4. check if the "DisabledComponents" registry key exists. If so, move on the next steps.
5. double-click "DisabledComponents" registry key and change the value to 0.
(If the key does not exist, please create the above key and assign the value 0)
6. exit the registry editor and then restart the computer.
For more information, we can refer to the link below:
Homegroup get a must have IPv6 active fault
To disable IPv6 check the article mentioned below.
How to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista, Windows 7 and Windows Server 2008
http://support.Microsoft.com/kb/929852
To troubleshoot IPv6, see the following articles.
Diagnose connections
http://msdn.Microsoft.com/en-us/library/ms881706.aspx
Troubleshooting IPv6
http://msdn.Microsoft.com/en-us/library/ms899599.aspx
Hope this information is useful.
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.
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