I have a Plan, but can not activate my CC 2015

I've got CC plan 2015 for a year. When I try to run an application like Photoshop in my computer it says trial is over then I select "Software license", but this time he said that there is no subscription under this account again I can see the plan by the Adobe web site.

Could you please help me?

Please try to follow the steps mentioned in: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and share the results.

Tags: Adobe

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