I have a problem to open Adobe Muse.

This is the error appears when I open Adobe Muse

"Adobe Muse CC ha rilevato an error e will be closed." Is al team Adobe Muse CC the ultimate Presidents che avete eseguito prima del verificarsi dell' error.  Failure of the assertion in the file "/ work/Build_Blob_Mac/dvaapp/Muse/project/mac users/erato/Desktop/workspace /... /.. '. "" / src/MuseIMSC onnector.cpp ' on line 856: incompatibility of user fUserEmailId id == dvacore:utility:UTF8to16 (emailID).

Can someone help me?

Thank you

ALE

Hello

Please the following steps and you'll be all set.

1. disconnect Muse by going to help > log out. (if you see the option to do so)

2 disconnect from the creative Application of cloud. (Steps are mentioned in the link disconnect, sign in |) Creative Office Cloud app), then quit the Application in creative cloud.

3 Rename the folder "OOBE" to "OOBEold".

MAC: (This file can be found at Finder > go > go to folder > enter ~/library/application support/Adobe > press return)

Widows: (This file can be found at C:\Users\\AppData\Local\Adobe )

4 restart the Muse, sign in with your Adobe ID

Please let me know if the steps above do not work, or if you have any confusion.

Concerning

Vivek

Tags: Adobe Muse

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  • ArgumentError: Error #2100 when opening adobe muse cc 2015

    Hello, I'm an ArgumentError: Error #2100 when opening adobe muse cc 2015

    Here is the log txt:

    Logging ended at: my Sep 26 12:21:24 2015

    12:21:31.007 [00:01:03.937] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
    12:21:31.008 [00:01:03.937] | Header: Server: openresty/1.7.4.1
    12:21:31.008 [00:01:03.937] | Header: Date: Saturday, September 26, 2015 19:21:22 GMT
    12:21:31.008 [00:01:03.937] | Header: Content-Type: application/json
    12:21:31.008 [00:01:03.937] | Header: Content-Length: 15
    12:21:31.009 [00:01:03.937] | Header: Connection: keep-alive
    12:21:31.009 [00:01:03.937] | Header: Cache-Control: private
    12:21:31.009 [00:01:03.937] | Header:-Access-Control-Allow-Origin: *.
    12:21:31.009 [00:01:03.937] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    12:21:31.009 [00:01:03.937] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    12:21:31.009 [00:01:03.937] | Header: Access-Control-expose-Headers: location
    12:21:31.010 [00:01:03.937] | Header: Access-Control-Max-Age: 99999
    12:21:31.010 [00:01:03.937] | Data:
    {"code": 104001}
    12:21:31.052 [00:01:03.984] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
    12:21:31.052 [00:01:03.984] | Header: Server: openresty/1.7.4.1
    12:21:31.053 [00:01:03.984] | Header: Date: Saturday, September 26, 2015 19:21:22 GMT
    12:21:31.053 [00:01:03.984] | Header: Content-Type: application/json
    12:21:31.053 [00:01:03.984] | Header: Content-Length: 15
    12:21:31.053 [00:01:03.984] | Header: Connection: keep-alive
    12:21:31.053 [00:01:03.984] | Header: Cache-Control: private
    12:21:31.053 [00:01:03.984] | Header:-Access-Control-Allow-Origin: *.
    12:21:31.053 [00:01:03.984] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    12:21:31.053 [00:01:03.984] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    12:21:31.053 [00:01:03.984] | Header: Access-Control-expose-Headers: location
    12:21:31.053 [00:01:03.984] | Header: Access-Control-Max-Age: 99999
    12:21:31.054 [00:01:03.984] | Data:
    {"code": 104001}
    12:21:37.711 [00:01:10.641] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
    [00:01:10.641] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

    Logging in build 2015.0.2.4 started: my Sep 26 13:08:57 2015
    ========================================
    13:09:28.688 [00:00:27.688] | Full recovery
    13:11:17.349 [00:02:16.328] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
    13:11:17.377 [00:02:16.359] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
    13:11:28.099 [00:02:27.078] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
    13:11:28.099 [00:02:27.078] | Header: Server: openresty/1.7.4.1
    13:11:28.100 [00:02:27.078] | Header: Date: Saturday, September 26, 2015 20:11:19 GMT
    13:11:28.100 [00:02:27.078] | Header: Content-Type: application/json
    13:11:28.100 [00:02:27.078] | Header: Content-Length: 15
    13:11:28.100 [00:02:27.078] | Header: Connection: keep-alive
    13:11:28.100 [00:02:27.078] | Header: Cache-Control: private
    13:11:28.100 [00:02:27.078] | Header:-Access-Control-Allow-Origin: *.
    13:11:28.100 [00:02:27.078] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    13:11:28.101 [00:02:27.078] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    13:11:28.101 [00:02:27.078] | Header: Access-Control-expose-Headers: location
    13:11:28.101 [00:02:27.078] | Header: Access-Control-Max-Age: 99999
    13:11:28.101 [00:02:27.078] | Data:
    {"code": 104001}
    13:11:28.629 [00:02:27.609] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
    13:11:28.629 [00:02:27.609] | Header: Server: openresty/1.7.4.1
    13:11:28.630 [00:02:27.609] | Header: Date: Saturday, September 26, 2015 20:11:20 GMT
    13:11:28.630 [00:02:27.609] | Header: Content-Type: application/json
    13:11:28.630 [00:02:27.609] | Header: Content-Length: 15
    13:11:28.630 [00:02:27.609] | Header: Connection: keep-alive
    13:11:28.630 [00:02:27.609] | Header: Cache-Control: private
    13:11:28.630 [00:02:27.609] | Header:-Access-Control-Allow-Origin: *.
    13:11:28.631 [00:02:27.609] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    13:11:28.631 [00:02:27.609] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    13:11:28.631 [00:02:27.609] | Header: Access-Control-expose-Headers: location
    13:11:28.631 [00:02:27.609] | Header: Access-Control-Max-Age: 99999
    13:11:28.631 [00:02:27.609] | Data:
    {"code": 104001}
    13:12:20.577 [00:03:19.563] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
    [00:03:19.563] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

    Logging in build 2015.0.2.4 started: my Sep 26 13:25:10 2015
    ========================================
    13:25:24.713 [00:00:13.359] | Full recovery
    13:26:15.857 [00:01:04.500] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
    13:26:15.871 [00:01:04.515] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
    13:26:33.277 [00:01:21.922] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
    13:26:33.277 [00:01:21.922] | Header: Server: openresty/1.7.4.1
    13:26:33.277 [00:01:21.922] | Header: Date: Saturday, September 26, 2015 20:26:24 GMT
    13:26:33.277 [00:01:21.922] | Header: Content-Type: application/json
    13:26:33.278 [00:01:21.922] | Header: Content-Length: 15
    13:26:33.278 [00:01:21.922] | Header: Connection: keep-alive
    13:26:33.278 [00:01:21.922] | Header: Cache-Control: private
    13:26:33.278 [00:01:21.922] | Header:-Access-Control-Allow-Origin: *.
    13:26:33.278 [00:01:21.922] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    13:26:33.278 [00:01:21.922] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    13:26:33.278 [00:01:21.922] | Header: Access-Control-expose-Headers: location
    13:26:33.279 [00:01:21.922] | Header: Access-Control-Max-Age: 99999
    13:26:33.279 [00:01:21.922] | Data:
    {"code": 104001}
    13:26:33.280 [00:01:21.922] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
    13:26:33.280 [00:01:21.922] | Header: Server: openresty/1.7.4.1
    13:26:33.280 [00:01:21.922] | Header: Date: Saturday, September 26, 2015 20:26:24 GMT
    13:26:33.281 [00:01:21.922] | Header: Content-Type: application/json
    13:26:33.281 [00:01:21.922] | Header: Content-Length: 15
    13:26:33.281 [00:01:21.922] | Header: Connection: keep-alive
    13:26:33.281 [00:01:21.922] | Header: Cache-Control: private
    13:26:33.281 [00:01:21.922] | Header:-Access-Control-Allow-Origin: *.
    13:26:33.281 [00:01:21.922] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    13:26:33.281 [00:01:21.922] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    13:26:33.282 [00:01:21.922] | Header: Access-Control-expose-Headers: location
    13:26:33.282 [00:01:21.922] | Header: Access-Control-Max-Age: 99999
    13:26:33.282 [00:01:21.922] | Data:
    {"code": 104001}
    13:26:40.729 [00:01:29.359] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
    [00:01:29.375] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

    Logging in build 2015.0.2.4 started: my Sep 26 13:27:27 2015
    ========================================
    13:27:39.133 [00:00:11.781] | Full recovery
    14:49:50.802 [01:22:23.453] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
    14:49:50.832 [01:22:23.485] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
    14:49:59.103 [01:22:31.750] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
    14:49:59.103 [01:22:31.750] | Header: Server: openresty/1.7.4.1
    14:49:59.103 [01:22:31.750] | Header: Date: Saturday, September 26, 2015 21:49:50 GMT
    14:49:59.103 [01:22:31.750] | Header: Content-Type: application/json
    14:49:59.103 [01:22:31.750] | Header: Content-Length: 15
    14:49:59.103 [01:22:31.750] | Header: Connection: keep-alive
    14:49:59.103 [01:22:31.750] | Header: Cache-Control: private
    14:49:59.104 [01:22:31.750] | Header:-Access-Control-Allow-Origin: *.
    14:49:59.104 [01:22:31.750] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    14:49:59.104 [01:22:31.750] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    14:49:59.104 [01:22:31.750] | Header: Access-Control-expose-Headers: location
    14:49:59.104 [01:22:31.750] | Header: Access-Control-Max-Age: 99999
    14:49:59.104 [01:22:31.750] | Data:
    {"code": 104001}
    14:49:59.696 [01:22:32.344] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
    14:49:59.696 [01:22:32.344] | Header: Server: openresty/1.7.4.1
    14:49:59.697 [01:22:32.344] | Header: Date: Saturday, September 26, 2015 21:49:51 GMT
    14:49:59.697 [01:22:32.344] | Header: Content-Type: application/json
    14:49:59.697 [01:22:32.344] | Header: Content-Length: 15
    14:49:59.697 [01:22:32.344] | Header: Connection: keep-alive
    14:49:59.697 [01:22:32.344] | Header: Cache-Control: private
    14:49:59.697 [01:22:32.360] | Header:-Access-Control-Allow-Origin: *.
    14:49:59.698 [01:22:32.360] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    14:49:59.698 [01:22:32.360] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    14:49:59.698 [01:22:32.360] | Header: Access-Control-expose-Headers: location
    14:49:59.698 [01:22:32.360] | Header: Access-Control-Max-Age: 99999
    14:49:59.698 [01:22:32.360] | Data:
    {"code": 104001}
    14:50:06.380 [01:22:39.031] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
    [01:22:39.047] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

    Logging in build 2015.0.2.4 started: my Sep 26 15:10:20 2015
    ========================================
    15:10:38.666 [00:00:17.984] | Full recovery
    15:11:49.007 [00:01:28.312] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
    15:11:49.017 [00:01:28.328] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
    15:11:56.855 [00:01:36.172] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
    15:11:56.855 [00:01:36.172] | Header: Server: openresty/1.7.4.1
    15:11:56.855 [00:01:36.172] | Header: Date: Saturday, September 26, 2015 22:11:48 GMT
    15:11:56.855 [00:01:36.172] | Header: Content-Type: application/json
    15:11:56.855 [00:01:36.172] | Header: Content-Length: 15
    15:11:56.856 [00:01:36.172] | Header: Connection: keep-alive
    15:11:56.856 [00:01:36.172] | Header: Cache-Control: private
    15:11:56.856 [00:01:36.172] | Header:-Access-Control-Allow-Origin: *.
    15:11:56.856 [00:01:36.172] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
    15:11:56.856 [00:01:36.172] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
    15:11:56.856 [00:01:36.172] | Header: Access-Control-expose-Headers: location
    15:11:56.856 [00:01:36.172] | Header: Access-Control-Max-Age: 99999
    15:11:56.856 [00:01:36.172] | Data:
    {"code": 104001}
    15:11:57.368 [00:01:36.672] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
    15:11:57.368 [00:01:36.672] | Header: Server: openresty/1.7.4.1
    15:11:57.368 [00:01:36.672] | Header: Date: Saturday, September 26, 2015 22:11:49 GMT

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